Restore of mails with the Network version

[john99]

Hello,

1.
Is it possible to restore a/every single mail (to the current "message-base")?
Can that be done within an administrator interface, or via webbrowser?


2.
Would it not be easier to identify the erased/mail (but how to make sure
not to miss the right header, body, attachemnts, etc) copy it back manually
to the current "message folder" ?


Thank's for any tip.

John

[KevinH]

Originally Posted by john99

Hello,

1.
Is it possible to restore a/every single mail (to the current "message-base")?
Can that be done within an administrator interface, or via webbrowser?


2.
Would it not be easier to identify the erased/mail (but how to make sure
not to miss the right header, body, attachemnts, etc) copy it back manually
to the current "message folder" ?


Thank's for any tip.

John

We curently support individual mailbox restore. If you'd like to recover a single item then restore the backup to a new mailbox and then just copy out the item(s) you'd like to recover.

[iain]

Maybe this was easier in previous versions, but looking at 4.0.2 I don't quite see how to do a tidy restore of one or two emails.

I can restore an account no problem so I've got two accounts : fred (without the missing email) and restored_fred (with the email).

What I don't see is how to get the email(s) from restored_fred to fred without forwarding them, which messes up the headers of course.

Iain.

[dkarp]

I'm not a backup engineer, so take this with a grain of salt -- I'm just using my set of hammers to deal with your nail.

You can save the relevant messages to disk and use zmlmtpinject or REST POST or AddMsg (SOAP) to add them to the other mailbox. Or use an IMAP client and copy from the restored mailbox to the original mailbox.

[iain]

Thanks for the advice.

IMAP would work, but I'd need to know the user's account password which would be a pain.

I don't really understand the alternative methods, but if someone could point me at more information it would be good. Having done some searching, I think I understand what zmlmtpinject does and I can probably get it working with a bit of trial and error. I've no idea at all how to save messages to disk, though.

[dkarp]

If you're an administrator, you can use AUTHENTICATE PLAIN to open an IMAP connection to a user account using your password. (Not sure whether any major IMAP clients allow this, though.)

You can save a message to disk by right-clicking on the message entry in the message list view in the web UI, then selecting "Show Original". Form that window, save it to disk.

You can also fetch and store messages via the REST interface. The REST interface is described in the wiki.