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Thread: Restore of mails with the Network version

  1. #1
    john99 is offline Advanced Member
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    Default Restore of mails with the Network version

    Hello,

    1.
    Is it possible to restore a/every single mail (to the current "message-base")?
    Can that be done within an administrator interface, or via webbrowser?


    2.
    Would it not be easier to identify the erased/mail (but how to make sure
    not to miss the right header, body, attachemnts, etc) copy it back manually
    to the current "message folder" ?


    Thank's for any tip.

    John

  2. #2
    KevinH's Avatar
    KevinH is offline Expert Member
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    Default

    Quote Originally Posted by john99
    Hello,

    1.
    Is it possible to restore a/every single mail (to the current "message-base")?
    Can that be done within an administrator interface, or via webbrowser?


    2.
    Would it not be easier to identify the erased/mail (but how to make sure
    not to miss the right header, body, attachemnts, etc) copy it back manually
    to the current "message folder" ?


    Thank's for any tip.

    John

    We curently support individual mailbox restore. If you'd like to recover a single item then restore the backup to a new mailbox and then just copy out the item(s) you'd like to recover.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  3. #3
    iain is offline Loyal Member
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    Default

    Maybe this was easier in previous versions, but looking at 4.0.2 I don't quite see how to do a tidy restore of one or two emails.

    I can restore an account no problem so I've got two accounts : fred (without the missing email) and restored_fred (with the email).

    What I don't see is how to get the email(s) from restored_fred to fred without forwarding them, which messes up the headers of course.

    Iain.

  4. #4
    dkarp is offline Zimbra Employee
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    Default I Am Not A Backup Guy

    I'm not a backup engineer, so take this with a grain of salt -- I'm just using my set of hammers to deal with your nail.

    You can save the relevant messages to disk and use zmlmtpinject or REST POST or AddMsg (SOAP) to add them to the other mailbox. Or use an IMAP client and copy from the restored mailbox to the original mailbox.
    Bugzilla - Wiki - Downloads - Before posting... Search!

  5. #5
    iain is offline Loyal Member
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    Default

    Thanks for the advice.

    IMAP would work, but I'd need to know the user's account password which would be a pain.

    I don't really understand the alternative methods, but if someone could point me at more information it would be good. Having done some searching, I think I understand what zmlmtpinject does and I can probably get it working with a bit of trial and error. I've no idea at all how to save messages to disk, though.

  6. #6
    dkarp is offline Zimbra Employee
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    Default AUTH PLAIN, etc.

    If you're an administrator, you can use AUTHENTICATE PLAIN to open an IMAP connection to a user account using your password. (Not sure whether any major IMAP clients allow this, though.)

    You can save a message to disk by right-clicking on the message entry in the message list view in the web UI, then selecting "Show Original". Form that window, save it to disk.

    You can also fetch and store messages via the REST interface. The REST interface is described in the wiki.
    Bugzilla - Wiki - Downloads - Before posting... Search!

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