administrator access to user accounts

[seefree]

Hi all,
i have serached forums and wiki, but i did not find an answer to that: is it possible to disable administrator access to the mailbox of other accounts ?

Thanks all

[mmorse]

Welcome to the forums,
Are you talking about the 'view mail' button?
A system admin can see everything anyways...
Delegated admin is a NE feature. Compare ZCS Editions
A domain administrator can create and maintain accounts, aliases, distribution lists, and calendar resources in a specific domain (they can't "view mail" either).
More delegated admin levels/permissions requests can be found in bugzilla.

[seefree]

Hi,
thanks for the welcome and the answer.
Yes, i'm referring to the 'view mail', we have a customer interested in zimbra but he is concerned about privacy issues related to the admin being able to easily look at others mail. We hoped there was an easy way to disable that feature.

Thanks for the quick and detailed answer.

[mmorse]

You could make an admin extension to remove it (even though the ability will technically still be under the surface).
It's present because it solves a significant fraction of user calls to the mail admin, as it makes it easy to understand their problem or situation from the user's perspective.
Please vote on: Bug 11515 - role based delegate administration