[SOLVED] Ajax errors in admin console

[admin1]

The errors occur in 2 situations:

1. After clicking on "Distribution Lists":

message: str.replace is not a function
fileName: http://login.norwoodma.gov/zimbraAdm...v=071117100528
lineNumber: 2014
stack: ([object Array])@http://login.norwoodma.gov/zimbraAdmin/js/Ajax_all.js.zgz?v=071117100528:2014
([object Object],[object Date])@http://login.norwoodma.gov/zimbraAdmin/js/ZimbraAdmin_all.js.zgz?v=071117100528:22314
([object Object],undefined)@http://login.norwoodma.gov/zimbraAdmin/js/Ajax_all.js.zgz?v=071117100528:11614
(2)@http://login.norwoodma.gov/zimbraAdmin/js/Ajax_all.js.zgz?v=071117100528:11607
([object Object],2)@http://login.norwoodma.gov/zimbraAdmin/js/Ajax_all.js.zgz?v=071117100528:11602
([object Object])@http://login.norwoodma.gov/zimbraAdmin/js/ZimbraAdmin_all.js.zgz?v=071117100528:7509
([object Object])@http://login.norwoodma.gov/zimbraAdmin/js/ZimbraAdmin_all.js.zgz?v=071117100528:12182
([object Object],[object Object])@http://login.norwoodma.gov/zimbraAdmin/js/ZimbraAdmin_all.js.zgz?v=071117100528:7559
apply([object Object],[object Array])@:0
([object Object])@http://login.norwoodma.gov/zimbraAdmin/js/Ajax_all.js.zgz?v=071117100528:338
([object Object],[object Object])@http://login.norwoodma.gov/zimbraAdmin/js/Ajax_all.js.zgz?v=071117100528:22252
apply([object Object],[object Array])@:0
([object Object])@http://login.norwoodma.gov/zimbraAdmin/js/Ajax_all.js.zgz?v=071117100528:338
([object Object],[object Object])@http://login.norwoodma.gov/zimbraAdmin/js/Ajax_all.js.zgz?v=071117100528:1473
()@http://login.norwoodma.gov/zimbraAdmin/js/Ajax_all.js.zgz?v=071117100528:1428
handleEvent(undefined)@:0

name: TypeError

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2. After selecting "Mail Queues/Server Name" (all the tabs have "(error)" appended) and the mail is listed in the queues:

Message: system failure: exception during auth {RemoteManager: bet.norwoodma.gov->zimbra@bet.norwoodma.gov:22}
Error code: service.FAILURE
Method: ZmCsfeCommand.prototype.invoke
Details:soap:Receiver

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Although things still seem to be working, we are concerned that these problems might lead to more serious problems.
We use the latest zimbra network version (4.5.10) on a RHEL4 server with 4 Xeon processors and 8 GB of ram.
Any help would be greatly appreciated.

Thanks,

admin1

[mmorse]

2) Mail Queue Monitoring - Zimbra :: Wiki

[jholder]

1) What browser are you using. Please don't say safari

[admin1]

Browser is firefox.

[jholder]

Do you have firebug installed? Can you look at any error in there?

Also, can you make sure that no bad zimlets are installed?

[admin1]

First, I'd like to thank you all for the quick responses and for trying to help me.

I undeployed all extra zimlets; still same errors.
I just installed the firebug extension. Errors do show up in there, but I thought that the errors that I posted in my first post were as good as any since the errors occured after clicking on specific options in admin console.

[admin1]

In firebug multiple lines identical to the one below pop up when I try to access "distributions" or "queues":


[Exception... "'ZmCsfeException' when calling method: [nsIOnReadyStateChangeHandler::handleEvent]" nsresult: "0x8057001c (NS_ERROR_XPC_JS_THREW_JS_OBJECT)" location: "<unknown>" data: no]

[admin1]

2) Mail Queue Monitoring - Zimbra :: Wiki

Thank you, mmorse. That cleared up the queue ajax error.

Still trying to clear the first error (from selecting "distribution lists")


admin1

[admin1]

In firefox (firebug extension) multiple lines identical to the one below pop up when I try to access "distribution lists" :


[Exception... "'ZmCsfeException' when calling method: [nsIOnReadyStateChangeHandler::handleEvent]" nsresult: "0x8057001c (NS_ERROR_XPC_JS_THREW_JS_OBJECT)" location: "<unknown>" data: no]

How can I fix this error?

Thank you,

admin1

[mmorse]

ZaListViewController.prototype.searchCallback
Ok so around that line:

AjxStringUtil.ENCODE_MAP={">":"&gt;","<":"&lt;","& ":"&amp;"};
AjxStringUtil.htmlEncode=function(str,_1f3){
if(!str){
return "";
}
if(!AjxEnv.isSafari){
if(_1f3){
return str.replace(/[<>&]/g,function(_1f4){
return AjxStringUtil.ENCODE_MAP[_1f4];
}).replace(/ /g," &nbsp;");
}else{
return str.replace(/[<>&]/g,function(_1f5){
return AjxStringUtil.ENCODE_MAP[_1f5];
});
}
}else{
if(_1f3){
return str.replace(/[&]/g,"&amp;").replace(/ /g," &nbsp;").replace(/[<]/g,"&lt;").replace(/[>]/g,"&gt;");
}else{
return str.replace(/[&]/g,"&amp;").replace(/[<]/g,"&lt;").replace(/[>]/g,"&gt;");
}
}

So it's doing some str.replace to encode an object in an array or something?

You could throw on ?debug=3&mode=mjsf&gzip=false to open up /public/frameOpenerHelper.jsp and see if you get any more info. (debug=2 or =1 is less verbose)

This is probably not the problem because everything else works fine, but I noticed that http:// login.norwoodma.gov takes you to your zimbraAdmin console (typically it's https://server.domain:7071), what's the proxy your using? Do you get the same result if you go to that url instead?

So we don't have to ask multiple question's; browser user-agent string? Just visit this page and it should spit it out: What Is My User-Agent? | WebGeek
I hate to ask, but how about IE?