edit saved searches via command line

[rkerr]

Hi All.

A user had bad syntax on a saved search that filtered his Inbox. problem is the web client crashes on load and we can't get at anyhting in his account.

How can I remove his saved search via the command line? What tools exist to manipulate a users' saved searches?

Thanks.

[rkerr]

I have looked at all of the approriate documented command lines in zmprov and zmmailbox. None can find this problem:

When the user logs in he gets the message:

Unable to Parse Search Query

Error text

msg - Couldn't parse query: (is :unread) -tag:\Deleted
code - mail.QUERY_PARSE_ERROR
method - ZmCsfeCommand.prototype.invoke
detail - soap:Sender
data - [object Object]

com.zimbra.cs.mailbox.MailServiceException: Couldn't parse query: (is :unread) -tag:\Deleted
at com.zimbra.cs.mailbox.MailServiceException.QUERY_P ARSE_ERROR(MailServiceException.java:314)
at com.zimbra.cs.operation.SearchOperation.callback(S earchOperation.java:83)
at com.zimbra.cs.operation.Operation.schedule(Operati on.java:180)
at com.zimbra.cs.service.mail.Search.handle(Search.ja va:69)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:266)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:85)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:220)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:152)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:619)
Caused by: com.zimbra.cs.index.queryparser.ParseException: Lexical error at line 1, column 5. Encountered: ":" (58), after : ""
at com.zimbra.cs.index.queryparser.ZimbraQueryParser. Parse(ZimbraQueryParser.java:248)
at com.zimbra.cs.index.ZimbraQuery.<init>(ZimbraQuery .java:2004)
at com.zimbra.cs.mailbox.Mailbox.search(Mailbox.java: 2766)
at com.zimbra.cs.operation.SearchOperation.callback(S earchOperation.java:75)
... 24 more

[rkerr]

The interface crashes on this before any of the folders are visible: The user cannot change anything

[phoenix]

You don't say which version/release of Zimbra you're using but here's a couple of thing to try. First do a 'zmprov ga user@domain.com' and have a look at the Sieve fields, make a copy of the data in there. Next look for the field

zimbraPrefMailInitialSearch

and it should read as follows:

zimbraPrefMailInitialSearch: in:inbox or is:unread

It's not quite clear which filter you're actually talking about but the Initial Search String is the first one to look at, if that's not set to the default or has an invalid entry then a user login can crash. Reset the field to "in:inbox or is:unread" and try a login to see if that's the problem. If it's the Sieve fields then I'd suggest you save a copy of the filters and reset them to a single valid filter with the following command:

zmprov modifyAccount user@domain.com zimbraMailSieveScript 'require ["fileinto", "reject", "tag", "flag"]

If that works you can add the original filters (less the problem one) again later.

[rkerr]

Perfect solution.

I've been looking for Documentation on all of the account attributes. Does it exist somewhere?

[phoenix]

Originally Posted by rkerr

Perfect solution.

Which one was it, the default search?

Originally Posted by rkerr

I've been looking for Documentation on all of the account attributes. Does it exist somewhere?

There's a list of attributes on the wiki.

[rkerr]

Just the initial Search. For some reason I didn't clue in when looking at the account page.

The list of Attributes is great. Thanks much. Any word on when the actual meaning of those attributes will be documented? Or do I need to dig in to the code to get a better understanding?

Seems like the interface should check to see that the query be valid before accepting a new initial search value. bug?? User entered is: unread. the space is obviously invalid.

Thanks again for your help.

[phoenix]

For the attributes I think the documentation in the source code would be the best at the moment.

Which version of Zimbra are you on? The inability to login after the initial search was was made invalid was a bug, offhand I think that's been fixed in release 5 to still allow a login.

[rkerr]

We are on 4.5.9. Eagerly awaiting GA on 5.