BAD HEADER Duplicate header field: "Message-ID"

[mezza]

Hi,

Our Zimbra 4.5.6 setup has been working fine since Jul, but one user has been complaining of many emails being bounced.

After finally looking around I can see that there are several emails in /opt/zimbra/amavisd/quarantine.

They all share the same failure issue, ie:

Delivered-To: bad-header-quarantine
X-Amavis-Alert: BAD HEADER Duplicate header field: "Message-ID"

And all the emails have been sent from Microsoft Office 12.0.

Is this a bug with Zimbra or with Outlook? Is there a workaround that I can apply? I presume I could edit the /opt/zimbra/conf/amavisd.conf file and uncomment this line:

# $final_bad_header_destiny = D_PASS;

Thanks in advance.

Mezza

[mezza]

So, I notice from this gem on the amavisd mailing list: mailing.unix.amavis-user | Google Groups that there definitely is an issue.

Given that the version of amavisd included with Zimbra 4.5.6 is NOT 2.4.4 or newer, I thought I'd just change the $final_bad_header_destiny=D_PASS; setting in /opt/zimbra/conf/amavisd.conf.

Did so, and bounced the server and mails are still being quarantined. What am I missing?

TIA.

[cswihart]

mezza,

I'm having the same issue. Did you ever find a solution?

[mezza]

Hi,

I forget where the link is (it's somewhere on this forum) but apparently the version of Amavisd-new in Zimbra has a minor bug. It WILL CONTINUE to place copies of the emails in the quarantined location, although the final bad header destiny is configured to allow the email to pass.

All I did was left things as they were and for safety's sake increase the time for which quarantined emails are left in the cron job:

- [ ] crontab -l > updated_crontab
- [ ] pico updated_crontab # And edit it to keep messages for 28 days
- [ ] crontab updated_crontab

HTH. It's a bit annoying really that the directives in the conf file aren't strictly followed.

[cswihart]

Mezza,

That explains why the messages appeared to be passing through, but were still being sent into quarantine.

Thanks for the help!

Chris