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Thread: Cross-mailbox search zimlet broken

  1. #1
    shawnlhood is offline Active Member
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    Sep 2007
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    Default Cross-mailbox search zimlet broken

    I recently enabled Archiving & Discovery for our userbase and subsequently installed the cross-mailbox search zimlet.

    Whenever I click "Search Mail" in the Zimbra administrator interface I get:

    Server Error Encountered

    Message: unknown document: GetXMbxSearchesListRequest
    Error code: service.UNKNOWN_DOCUMENT
    Method: ZmCsfeCommand.prototype.invoke

    I've recreated this using ?debug=3 appended to the URL but it doesn't provide any information. I also added the zmmboxsearch command to the sudoers file, since I've seen similar errors from commands not existing there.

    Any ideas?

  2. #2
    mmorse's Avatar
    mmorse is offline Moderator
    Join Date
    May 2006
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    Could you open a support request?
    (Be sure to post back here & let us know if anything useful/of note is found to help others in the future)

  3. #3
    shawnlhood is offline Active Member
    Join Date
    Sep 2007
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    I've opened a support request on this issue. Hopefully it'll work out.

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