Cross-mailbox search zimlet broken

[shawnlhood]

I recently enabled Archiving & Discovery for our userbase and subsequently installed the cross-mailbox search zimlet.

Whenever I click "Search Mail" in the Zimbra administrator interface I get:

Server Error Encountered

Message: unknown document: GetXMbxSearchesListRequest
Error code: service.UNKNOWN_DOCUMENT
Method: ZmCsfeCommand.prototype.invoke
Details:soap:Sender

I've recreated this using ?debug=3 appended to the URL but it doesn't provide any information. I also added the zmmboxsearch command to the sudoers file, since I've seen similar errors from commands not existing there.

Any ideas?

[mmorse]

Could you open a support request?
(Be sure to post back here & let us know if anything useful/of note is found to help others in the future)

[shawnlhood]

I've opened a support request on this issue. Hopefully it'll work out.