Zimbra

pikeman94 · #1 (**permalink**) 10-29-2007, 08:32 AM

Will Zimbra 5.0 support any of the Ubuntu 7.x versions? I had heard rumors about this being true, but when I look on the product download page I only see Ubuntu 6.06.

Pikeman94

mmorse · #2 (**permalink**) 10-29-2007, 08:45 AM

For the Network Edition, Zimbra uses Ubuntu LTS (Long Term Support) versions; 6.06 being the current, the next being 8.04.

Planned supported platform list is here: Zimbra Product Portal - Release 5

You can run on Ubuntu 7 for NE or FOSS, but you won't receive any assistance from technical support if your a NE customer.

As I see by your profile, you're on FOSS - some directions are here: Ubuntu 7.04 & 7.10 (Feisty Fawn & Gutsy Gibbon) Install - Zimbra :: Wiki

pikeman94 · #3 (**permalink**) 10-29-2007, 09:13 AM

Thanks for the info. I have tried that in the past and it works great, but 4.5.9 just won't install. It gets through all of the checks, but then errors out with this message:

Checking for installable packages

Found zimbra-core
Error: attempting to install i386 packages on a unknown OS.
Exiting...

I am thinking my best bet is to roll back to 6.06 and restore my backups. Even though this will amount to a huge pain in the rear! Unless of course anyone out here has found a work-around to this problem.

Pikeman94

jholder · #4 (**permalink**) 10-29-2007, 09:17 AM

Hey pike-
I encourage you to to stay on a supported OS. Ubuntu has LTS so it will be around for a while.

mmorse · #5 (**permalink**) 10-29-2007, 09:19 AM

Ya, that's your safest bet, especially for upgrades down the line.

If you want to risk it vi whereverYourInstallerFilesAre/zcs/util/util.sh and comment out the necessary sections.

Spliff · #6 (**permalink**) 10-30-2007, 11:45 AM

Quote:

Originally Posted by pikeman94

Thanks for the info. I have tried that in the past and it works great, but 4.5.9 just won't install. It gets through all of the checks, but then errors out with this message:

Checking for installable packages

Found zimbra-core
Error: attempting to install i386 packages on a unknown OS.
Exiting...

I am thinking my best bet is to roll back to 6.06 and restore my backups. Even though this will amount to a huge pain in the rear! Unless of course anyone out here has found a work-around to this problem.

Pikeman94

I also had this problem on my Ubuntu 7.04 server. The Zimbra 4.5.8 installation worked after editing /etc/lsb-release but that didn't work for 4.5.9. Thats because the new get zcs_get_plat_tag.sh script is checking /etc/debian_version and this is causing the unknown OS error.

The best solution is to move /etc/debian_version out of the way while you install (in addition to editing /etc/lsb-release).

Don't just edit the zcs_get_plat_tag.sh script because the installer copies a new version (without your changes) that is needed for the post install tasks. Then you'll have all sorts of errors because it will fail to enable the zimbra components and your install will be broken.