Results 1 to 8 of 8

Thread: Zimbra doesn't work anymore

  1. #1
    tmonaux is offline New Member
    Join Date
    Oct 2007
    Location
    Belgium
    Posts
    4
    Rep Power
    7

    Unhappy Zimbra doesn't work anymore

    Hello,

    We have Zimbra on a Fedora distribution.
    It stops working two days ago and it is impossible to restart it. When trying to log on to the web acces :

    "An unknown application error has occurred. Please correct any errors and retry. If the problem persists, please contact your System Aministrator. (INVALID_PDU)".

    Outlook Express clients cannot connect to server.

    When i try to restart tomcat i've got this :

    Using CATALINA_BASE: /opt/zimbra/tomcat
    Using CATALINA_HOME: /opt/zimbra/tomcat
    Using CATALINA_TMPDIR: /opt/zimbra/tomcat/temp
    Using JRE_HOME: /opt/zimbra/java
    Waiting ..... trying again
    Using CATALINA_BASE: /opt/zimbra/tomcat
    Using CATALINA_HOME: /opt/zimbra/tomcat
    Using CATALINA_TMPDIR: /opt/zimbra/tomcat/temp
    Using JRE_HOME: /opt/zimbra/java
    11 oct. 2007 15:28:31 org.apache.catalina.startup.Catalina stopServer
    GRAVE: Catalina.stop:
    java.net.ConnectException: Connection refused
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl .java:333)
    at java.net.PlainSocketImpl.connectToAddress(PlainSoc ketImpl.java:195)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.j ava:182)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.j ava:364)
    at java.net.Socket.connect(Socket.java:507)
    at java.net.Socket.connect(Socket.java:457)
    at java.net.Socket.<init>(Socket.java:365)
    at java.net.Socket.<init>(Socket.java:178)
    at org.apache.catalina.startup.Catalina.stopServer(Ca talina.java:394)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl. java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAcces sorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at org.apache.catalina.startup.Bootstrap.stopServer(B ootstrap.java:320)
    at org.apache.catalina.startup.Bootstrap.main(Bootstr ap.java:411)


    What can we do ? Thanks for help...

    Thibaut

  2. #2
    Klug's Avatar
    Klug is offline Moderator
    Join Date
    Mar 2006
    Location
    Beaucaire, France
    Posts
    2,316
    Rep Power
    13

    Default

    Welcome to the forum.

    Thibaut, first thing to do is to say which Zimbra version you are running, on which FC version (best would be to put it in your profile).

    Log in (command line) as the zimbra user and tell us what "zmcontrol status" gives.

  3. #3
    tmonaux is offline New Member
    Join Date
    Oct 2007
    Location
    Belgium
    Posts
    4
    Rep Power
    7

    Default Infos

    Hello,

    It's a Fedora Core 4 (2.6.11)
    Zimbra is at version 3.0.1_GA

    Sorry for the late of my answer, we tried to upgrade zimbra to 4.5 with the hope the upgrade will repair but it doesn't work (out of memory again).

    We return to initial state with a backup.

    Thanks

  4. #4
    Klug's Avatar
    Klug is offline Moderator
    Join Date
    Mar 2006
    Location
    Beaucaire, France
    Posts
    2,316
    Rep Power
    13

    Default

    3.01 is more than old 8-(

    How much RAM do you have on your server ?
    Do you have enough disk space available ?

  5. #5
    tmonaux is offline New Member
    Join Date
    Oct 2007
    Location
    Belgium
    Posts
    4
    Rep Power
    7

    Default

    Computer had 1Go RAM. We had one more.
    No problem for disk space (about 100Go free)

  6. #6
    jholder's Avatar
    jholder is offline Former Zimbran
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    20

    Default

    Looks to me like the SOAP servlet isn't responding. Can you post your entire /opt/zimbra/log/zimbra.log ?

  7. #7
    tmonaux is offline New Member
    Join Date
    Oct 2007
    Location
    Belgium
    Posts
    4
    Rep Power
    7

    Default Zimbra.log

    Hello,

    We install a temporary zimbra system in emergency but are still trying to restore older emails. Thanks for help

    Here's the zimbra.log file :

    2007-10-16 16:47:24,387 INFO [main] [] soap - Servlet SoapServlet starting up
    2007-10-16 16:47:24,435 INFO [main] [] soap - Adding service AccountService to SoapServlet
    2007-10-16 16:47:24,531 INFO [main] [] soap - Adding service MailService to SoapServlet
    2007-10-16 16:47:24,703 INFO [main] [] soap - Adding service IMService to SoapServlet
    2007-10-16 16:47:24,718 INFO [main] [] misc - version=3.0.1_GA_160.FC4 release=20060216172118 builddate=20060216-1721 buildhost=build-fc4.liquidsys.com
    2007-10-16 16:47:24,720 INFO [main] [] misc - LANG environment is set to: fr_FR.UTF-8
    2007-10-16 16:47:24,793 INFO [main] [] DbPool - Setting mysql connector property: maxActive=10
    2007-10-16 16:47:24,794 INFO [main] [] misc - Setting mysql connection pool size to 10
    2007-10-16 16:47:25,409 INFO [main] [] extensions - Loading extensions from /opt/zimbra/lib/ext
    2007-10-16 16:47:25,419 INFO [main] [] extensions - extension com.zimbra.clam.ClamScanner found in /opt/zimbra/lib/ext/clamscanner/clamscanner.jar
    2007-10-16 16:47:25,419 INFO [main] [] extensions - Initializing extensions
    2007-10-16 16:47:25,432 INFO [main] [] ClamScanner - attachment scan is disabled
    2007-10-16 16:47:25,575 INFO [main] [] extensions - Initialized extension clamscanner: com.zimbra.clam.ClamScanner@com.zimb...tensio n.ZimbraExtensionClassLoader@92668c
    2007-10-16 16:47:25,637 INFO [IndexWritersSweeper] [] MailboxIndex - IndexWritersSweeper thread starting
    2007-10-16 16:47:25,682 INFO [main] [] RedoLogManager - Starting pre-startup crash recovery
    2007-10-16 16:47:27,314 FATAL [main] [] soap - Unable to start servlet
    java.lang.OutOfMemoryError: Requested array size exceeds VM limit
    2007-10-16 16:47:27,318 INFO [main] [] [/service] - La servlet SoapServlet est marqué comme indisponible
    2007-10-16 16:47:27,318 ERROR [main] [] [/service] - La servlet /service a généré une exception "load()"
    javax.servlet.UnavailableException: Requested array size exceeds VM limit
    at com.zimbra.soap.SoapServlet.init(SoapServlet.java: 121)
    at javax.servlet.GenericServlet.init(GenericServlet.j ava:211)
    at org.apache.catalina.core.StandardWrapper.loadServl et(StandardWrapper.java:1068)
    at org.apache.catalina.core.StandardWrapper.load(Stan dardWrapper.java:900)
    at org.apache.catalina.core.StandardContext.loadOnSta rtup(StandardContext.java:3823)
    at org.apache.catalina.core.StandardContext.start(Sta ndardContext.java:4087)
    at org.apache.catalina.core.ContainerBase.addChildInt ernal(ContainerBase.java:759)
    at org.apache.catalina.core.ContainerBase.addChild(Co ntainerBase.java:739)
    at org.apache.catalina.core.StandardHost.addChild(Sta ndardHost.java:524)
    at org.apache.catalina.startup.HostConfig.deployDirec tory(HostConfig.java:909)
    at org.apache.catalina.startup.HostConfig.deployDirec tories(HostConfig.java:872)
    at org.apache.catalina.startup.HostConfig.deployApps( HostConfig.java:474)
    at org.apache.catalina.startup.HostConfig.start(HostC onfig.java:1106)
    at org.apache.catalina.startup.HostConfig.lifecycleEv ent(HostConfig.java:310)
    at org.apache.catalina.util.LifecycleSupport.fireLife cycleEvent(LifecycleSupport.java:119)
    at org.apache.catalina.core.ContainerBase.start(Conta inerBase.java:1019)
    at org.apache.catalina.core.StandardHost.start(Standa rdHost.java:718)
    at org.apache.catalina.core.ContainerBase.start(Conta inerBase.java:1011)
    at org.apache.catalina.core.StandardEngine.start(Stan dardEngine.java:440)
    at org.apache.catalina.core.StandardService.start(Sta ndardService.java:450)
    at org.apache.catalina.core.StandardServer.start(Stan dardServer.java:683)
    at org.apache.catalina.startup.Catalina.start(Catalin a.java:537)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at org.apache.catalina.startup.Bootstrap.start(Bootst rap.java:271)
    at org.apache.catalina.startup.Bootstrap.main(Bootstr ap.java:409)
    2007-10-16 16:47:27,330 INFO [main] [] soap - Servlet AdminServlet starting up
    2007-10-16 16:47:27,566 INFO [main] [] soap - Adding service AdminService to AdminServlet
    2007-10-16 16:47:27,603 INFO [main] [] soap - Adding service AccountService to AdminServlet
    2007-10-16 16:47:27,603 INFO [main] [] soap - Adding service MailService to AdminServlet
    2007-10-16 16:47:27,603 INFO [main] [] soap - Adding service IMService to AdminServlet
    2007-10-16 16:47:27,604 INFO [main] [] misc - version=3.0.1_GA_160.FC4 release=20060216172118 builddate=20060216-1721 buildhost=build-fc4.liquidsys.com
    2007-10-16 16:47:27,604 INFO [main] [] misc - LANG environment is set to: fr_FR.UTF-8
    2007-10-16 16:47:27,604 INFO [main] [] extensions - Loading extensions from /opt/zimbra/lib/ext
    2007-10-16 16:47:27,605 INFO [main] [] extensions - extension com.zimbra.clam.ClamScanner found in /opt/zimbra/lib/ext/clamscanner/clamscanner.jar
    2007-10-16 16:47:27,606 INFO [main] [] extensions - Initializing extensions
    2007-10-16 16:47:27,606 INFO [main] [] ClamScanner - attachment scan is disabled
    2007-10-16 16:47:27,606 INFO [main] [] extensions - Initialized extension clamscanner: com.zimbra.clam.ClamScanner@com.zimb...tensio n.ZimbraExtensionClassLoader@92668c
    2007-10-16 16:47:27,614 INFO [main] [] ClamScanner - attachment scan is disabled
    2007-10-16 16:47:27,615 INFO [main] [] extensions - Initialized extension clamscanner: com.zimbra.clam.ClamScanner@com.zimb...tensio n.ZimbraExtensionClassLoader@13fba1
    2007-10-16 16:47:27,616 INFO [IndexWritersSweeper] [] MailboxIndex - IndexWritersSweeper thread exiting
    2007-10-16 16:47:27,616 INFO [main] [] MailboxIndex - Flushing all open index writers
    2007-10-16 16:47:27,617 INFO [main] [] RedoLogManager - Starting pre-startup crash recovery
    2007-10-16 16:47:27,618 INFO [IndexWritersSweeper] [] MailboxIndex - IndexWritersSweeper thread starting
    2007-10-16 16:47:29,630 FATAL [main] [] soap - Unable to start servlet
    java.lang.OutOfMemoryError: Requested array size exceeds VM limit
    2007-10-16 16:47:29,631 INFO [main] [] [/service] - La servlet AdminServlet est marqué comme indisponible
    2007-10-16 16:47:29,631 ERROR [main] [] [/service] - La servlet /service a généré une exception "load()"
    javax.servlet.UnavailableException: Requested array size exceeds VM limit
    at com.zimbra.soap.SoapServlet.init(SoapServlet.java: 121)
    at javax.servlet.GenericServlet.init(GenericServlet.j ava:211)
    at org.apache.catalina.core.StandardWrapper.loadServl et(StandardWrapper.java:1068)
    at org.apache.catalina.core.StandardWrapper.load(Stan dardWrapper.java:900)
    at org.apache.catalina.core.StandardContext.loadOnSta rtup(StandardContext.java:3823)
    at org.apache.catalina.core.StandardContext.start(Sta ndardContext.java:4087)
    at org.apache.catalina.core.ContainerBase.addChildInt ernal(ContainerBase.java:759)
    at org.apache.catalina.core.ContainerBase.addChild(Co ntainerBase.java:739)
    at org.apache.catalina.core.StandardHost.addChild(Sta ndardHost.java:524)
    at org.apache.catalina.startup.HostConfig.deployDirec tory(HostConfig.java:909)
    at org.apache.catalina.startup.HostConfig.deployDirec tories(HostConfig.java:872)
    at org.apache.catalina.startup.HostConfig.deployApps( HostConfig.java:474)
    at org.apache.catalina.startup.HostConfig.start(HostC onfig.java:1106)
    at org.apache.catalina.startup.HostConfig.lifecycleEv ent(HostConfig.java:310)
    at org.apache.catalina.util.LifecycleSupport.fireLife cycleEvent(LifecycleSupport.java:119)
    at org.apache.catalina.core.ContainerBase.start(Conta inerBase.java:1019)
    at org.apache.catalina.core.StandardHost.start(Standa rdHost.java:718)
    at org.apache.catalina.core.ContainerBase.start(Conta inerBase.java:1011)
    at org.apache.catalina.core.StandardEngine.start(Stan dardEngine.java:440)
    at org.apache.catalina.core.StandardService.start(Sta ndardService.java:450)
    at org.apache.catalina.core.StandardServer.start(Stan dardServer.java:683)
    at org.apache.catalina.startup.Catalina.start(Catalin a.java:537)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at org.apache.catalina.startup.Bootstrap.start(Bootst rap.java:271)
    at org.apache.catalina.startup.Bootstrap.main(Bootstr ap.java:409)
    2007-10-16 16:47:29,645 INFO [main] [] ContentServlet - Servlet ContentServlet starting up
    2007-10-16 16:47:29,652 INFO [main] [] PublicICalServlet - Servlet PublicICalServlet starting up
    2007-10-16 16:47:29,661 INFO [main] [] account - Servlet PreAuthServlet starting up
    2007-10-16 16:47:29,802 INFO [main] [] mailbox - Servlet UserServlet starting up
    2007-10-16 16:47:29,815 INFO [main] [] FileUploadServlet - Servlet FileUploadServlet starting up
    2007-10-16 16:47:29,829 INFO [main] [] StatsImageServlet - Servlet StatsImageServlet starting up
    2007-10-16 16:50:47,204 INFO [main] [] StatsImageServlet - Servlet StatsImageServlet shutting down
    2007-10-16 16:50:47,206 INFO [main] [] ContentServlet - Servlet ContentServlet shutting down
    2007-10-16 16:50:47,208 INFO [main] [] PublicICalServlet - Servlet PublicICalServlet shutting down
    2007-10-16 16:50:47,211 INFO [main] [] account - Servlet PreAuthServlet shutting down
    2007-10-16 16:50:47,212 INFO [main] [] mailbox - Servlet UserServlet shutting down
    2007-10-16 16:50:47,213 INFO [main] [] FileUploadServlet - Servlet FileUploadServlet shutting down

  8. #8
    David-LU is offline Member
    Join Date
    Nov 2007
    Posts
    11
    Rep Power
    7

    Unhappy

    Hello,

    Same problem here

    Could anyone tell me what's going on ? Obviously it's a memory problem :
    javax.servlet.UnavailableException: Requested array size exceeds VM limit

    The question is : how do I increase the VM limit (if that's the way to go) and how can I make sure the requested array won't grow in a week, or in a month and screw my server up again ?

    Thanks for any hint, I'm in big trouble as my users are getting very upset

    David

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. QUE Failure
    By tbullock in forum Administrators
    Replies: 31
    Last Post: 07-30-2008, 12:17 PM
  2. [SOLVED] Spam Being Sent Thru Server - Help Needed!
    By msf004 in forum Administrators
    Replies: 22
    Last Post: 03-14-2008, 11:11 PM
  3. Zimbra shutdowns every n hours.
    By Andrewb in forum Administrators
    Replies: 13
    Last Post: 08-14-2007, 08:55 AM
  4. Getting problems in FC4 while instalation
    By kitty_bhoo in forum Installation
    Replies: 13
    Last Post: 09-12-2006, 10:34 PM
  5. Unable to start tomcat
    By chanck in forum Administrators
    Replies: 11
    Last Post: 06-11-2006, 12:58 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •