Phantom account and alias

[Rick Baker]

We have a phantom account (joe.name@example.com) that seems to be lost, corrupted or ? I can not make a new account through the Admin ui. Error message says the account, alias, distribution list is already used.

Also have an alias for jt@example.com that cannot be deleted. I think one of the admins deleted the account and the alias remained. Anyway I cannot make a new account for that person for the same error above.

I have run

mysql zimbra -e 'select id,comment from mailbox'

and found them as record 141 and 145.

Is there any way to delete these accounts?