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Thread: cann't receive email at remote network, but send is ok

  1. #1
    koolokamba is offline Active Member
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    Question cann't receive email at remote network, but send is ok

    I can send/receive email via internal network.
    I can not receive email via internet, but i can send email.

    What should i do? Please help..

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by koolokamba View Post
    What should i do? Please help..
    You should not make a new thread when you've already asked this question. You should also answer the questions I asked earlier. You chould also search the forums for similar questions/answers.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    phoenix is online now Zimbra Consultant & Moderator
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    Oh, you could always look in the logs to see what errors there are and post some details of the problem.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    mmorse is offline Moderator
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    The previous post was about outgoing:
    Quote Originally Posted by koolokamba View Post
    Quote Originally Posted by kmuralidharan View Post
    while we send the mails to some where ...
    Sep 10 10:31:35 XXXX postfix/smtpd[1602]: warning: 200.106.118.129: hostname client-200.106.118.129.speedy.net.pe verification failed: Name or service not known
    i have this problem too.
    Now we have an incoming issue:
    Quote Originally Posted by koolokamba View Post
    I can send/receive email via internal network.
    I can not receive email via internet, but i can send email.
    So I think that's why he made a new thread...
    To start with DNS/MX records...(unless you have a port closed somewhere...)
    Your mta log sections would prove useful, especially if their's failed attempts.
    List of logfiles:/docs/ne/latest/administration_guide/9_Monitoring.12.1.html#1075561

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    koolokamba is offline Active Member
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    Quote Originally Posted by phoenix View Post
    Oh, you could always look in the logs to see what errors there are and post some details of the problem.
    Thanks Phoenix and mmorse.

    Please see the below log from zimbra.log

    Sep 15 20:59:12 linjun postfix/smtpd[2994]: disconnect from unknown[58.62.5.79]
    Sep 15 20:59:12 linjun slapd[28502]: is_entry_objectclass("", "2.5.6.1") no objectClass attribute
    Sep 15 20:59:18 linjun postfix/smtpd[3007]: warning: 58.62.5.79: hostname 79.5.62.58.broad.gz.gd.dynamic.163data.com.cn verif
    ication failed: Name or service not known
    Sep 15 20:59:18 linjun postfix/smtpd[3007]: connect from unknown[58.62.5.79]
    Sep 15 20:59:18 linjun postfix/smtpd[3007]: lost connection after CONNECT from unknown[58.62.5.79]
    Sep 15 20:59:18 linjun postfix/smtpd[3007]: disconnect from unknown[58.62.5.79]
    Sep 15 20:59:23 linjun postfix/smtpd[2994]: warning: 58.62.5.79: hostname 79.5.62.58.broad.gz.gd.dynamic.163data.com.cn verification failed: Name or service not known
    Sep 15 20:59:23 linjun postfix/smtpd[2994]: connect from unknown[58.62.5.79]
    Sep 15 20:59:23 linjun postfix/smtpd[2994]: lost connection after CONNECT from unknown[58.62.5.79]
    Sep 15 20:59:23 linjun postfix/smtpd[2994]: disconnect from unknown[58.62.5.79]

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