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  #1 (permalink)  
Old 09-12-2007, 01:30 PM
Senior Member
 
Posts: 67
Default Spam Problem...



Mails labeled like SPAM, but they do not store in folder Junk.

My Spam settings.
kill percent 75
tag percent 33.
Enable spam checking and antivirus is active.
Frecuency Definition update antivirus is 2 hrs.

An example of Show Original :
X-Virus-Scanned: amavisd-new at
X-Amavis-Alert: BAD HEADER, Non-encoded 8-bit data (char F3 hex):
X-ASG-Orig-Subj: Empretec/ONU, 4ta. Selecci\363n PyMEs Chilenas\n
X-Spam-Flag: YES
X-Spam-Score: 8.617
X-Spam-Level: ********
X-Spam-Status: Yes, score=8.617 tagged_above=-10 required=6.6
tests=[AWL=1.023, BAYES_99=3.5, FORGED_RCVD_HELO=0.135,
HTML_90_100=0.113, HTML_IMAGE_ONLY_32=1.052,
HTML_IMAGE_RATIO_02=0.463, HTML_MESSAGE=0.001, MAILTO_TO_REMOVE=0.383,
MIME_HTML_ONLY=0.001, RCVD_IN_NJABL_DUL=1.946]
Received: from bmail.bash.cl ([127.0.0.1])
by localhost (bmail.bash.cl [127.0.0.1]) (amavisd-new, port 10024)
with ESMTP id 24t2OnvBYGRA for <mvalenzuelab@bash.cl>;
Wed, 12 Sep 2007 14:10:47 -0400 (CLT)

That I must modify?.

Saludos
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  #2 (permalink)  
Old 09-14-2007, 10:29 AM
Senior Member
 
Posts: 67
Default

Somebody has understood my problem. I need to solve it, but not like.

Helppppppppppppppp..
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  #3 (permalink)  
Old 09-14-2007, 10:35 AM
Zimbra Consultant & Moderator
 
Posts: 20,312
Default

Does this happen for one user, all users, some users? Hav you got any filters set that would keep the email in the Inbox?
__________________
Regards


Bill
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  #4 (permalink)  
Old 09-14-2007, 11:41 AM
Senior Member
 
Posts: 67
Default

It's happen to all users, and there are not filters for this, or something that produces this situation.

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