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Thread: [SOLVED] msg appear to be hanging in the virus scanner

  1. #1
    rvissers's Avatar
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    Default [SOLVED] msg appear to be hanging in the virus scanner

    After my last system reboot, no messages are being delivered to the inboxes and no emails are being sent. After a little digging this is what I am seeing:

    When I log into the admin console I see most of my email is being deferred. When I do a 'zmcontrol status' command I see this:

    antispam Running
    antivirus Stopped
    zmclamdctl is not running
    ldap Running
    logger Running
    mailbox Running
    mta Running
    snmp Running
    spell Running

    Any ideas?

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    Default

    I forgot to add, I did the obvious, a 'zmcontrol start' and a manual start of zmclamdctl, in both cases it says it starts it, but as soon as I check the status it's listed as not started.

    Here is the tail from the log file :zmmtaconfig.log

    Code:
    Mon Sep 10 18:46:26 2007 main::compileActions::185 Section webxml did not change skipping
    Mon Sep 10 18:46:26 2007 main::compileActions::185 compiling actions for mailbox
    Mon Sep 10 18:46:26 2007 main::compileActions::185 Section mailbox did not change skipping
    Mon Sep 10 18:46:26 2007 main::compileActions::185 compiling actions for perdition
    Mon Sep 10 18:46:26 2007 main::compileActions::185 Section perdition did not change skipping
    Mon Sep 10 18:46:26 2007 main::controlProcess::670 CONTROL ANTIVIRUS: /opt/zimbra/bin/zmclamdctl restart
    /opt/zimbra/bin/zmclamdctl status norewrite returned 0x100:Mon Sep 10 18:46:35 2007 main::controlProcess::670 1
    Mon Sep 10 18:46:35 2007 main::controlProcess::670 /opt/zimbra/bin/zmclamdctl returned non-zero status 0
    Mon Sep 10 18:46:35 2007 main::controlProcess::670 Failed to restart antivirus rc=0
    Mon Sep 10 18:46:35 2007 main::unk Sleeping for 120.
    Last edited by rvissers; 09-10-2007 at 04:02 PM.

  3. #3
    rvissers's Avatar
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    Still no solution, but an update,

    I ended up turning off Spam Filtering and Antivirus, and the emails re-qued and delivered fine. So they I tried (using the admin console) turning each one on separately and trying it, and if either one are turned on they cause the emails to just cue up in the deferred list.

  4. #4
    mmorse's Avatar
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    4.5.7 will include a different version of clamav that will probably solve your problem
    -if you can't wait till the end of the week, you could try increasing the watchdog timeout or manually upgrading your clamav build

    see: /forums/installation/9268-clamav-problem-whats-happening.html
    Last edited by mmorse; 09-15-2007 at 07:33 PM.

  5. #5
    kirme3 is offline Trained Alumni
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    What does it show for you in /var/log/zimbra.log? Maybe send a message and look for it in that log.

    Also what does "postconf | grep content_filter" output for you?

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    rvissers's Avatar
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    Upgrading to 4.5.7 worked like a charm...thanks for the fix!

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