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Thread: [SOLVED] GAL Problems

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    SurrealSystems is offline Active Member
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    Default [SOLVED] GAL Problems

    I have a bunch of addresses on two domains, on one Zimbra server.

    The GAL only seems to work for accounts that are admins.
    Also, since the admin is on Domain A, it can't see addresses from the GAL of domain B.

    Any ideas?

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    mmorse's Avatar
    mmorse is offline Moderator
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    Quote Originally Posted by SurrealSystems View Post
    The GAL only seems to work for accounts that are admins.
    -Make sure everyone has gal access/enable gal autocomplete lookups/autocomplete from gal in their COS's. If I remember right, there's actually like 3 checkboxes for this (there is a reason) should be like 2 in the features tab (the user's don't see these options), then one in the preferences tab (so the user can turn off the autocomplete from addressbooks/gal feature if it proves annoying to them).

    Check that their not set to 'Hide in GAL' themselves!

    If that still doesn't work, double check in the individual users preferences, because if they manually turn off autocomplete it will override the cos setting.

    Quote Originally Posted by SurrealSystems View Post
    Also, since the admin is on Domain A, it can't see addresses from the GAL of domain B.
    This will apply to everyone, but you can set the GAL lookups to 'ROOT' level instead of 'DOMAIN' (give me a sec and I'll find the command for you)
    Last edited by mmorse; 09-05-2007 at 06:38 PM.

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    SurrealSystems is offline Active Member
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    I found out why I has having problem A.

    It was because my users are under domain.com

    And the contacts and all that are under the server mail.domain.com

    So as soon as I changed it to root, everyone could see everything again.

    Thanks =)

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    mmorse's Avatar
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    Nice, I assume by 'contacts' you meant 'admin/resources/locations' were under mail.wolfechev.com instead of wolfechev.com or wolfemazda.com.

    Also, I usually make aliases on each domain for root, admin, & postmaster pointing at some main admin account. Abuse is always a good one as well (though I find it more abused by spammers than used as intended).
    Last edited by mmorse; 09-05-2007 at 06:39 PM.

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