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Thread: [SOLVED] web client does not load after upgrade 4.5 -> 5.0b2

  1. #1
    comptekki is offline Senior Member
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    Default [SOLVED] web client does not load after upgrade 4.5 -> 5.0b2

    I just upgraded from 4.5 to 5.0 beta 2. The backend install went fine. But now when I try to access zimbra email via web, all I get is the brushed metal background and nothing else.

    I'm in firefox 2.0.0.6 on osx 10.4.10.

    there are a couple of errors in the js window:

    invalid property id
    https://..../zimbra/js/skin.js?v=070...857&skin=steel
    Line 205

    skin is not defined
    https://..../zimbra/js/ZimbraCore_al...v=070718123857
    Line 2310

    I've also tried getting in with other browsers, including ie on windows and still get the basically blank screen.

    server is suse10.

    thx

  2. #2
    mmorse's Avatar
    mmorse is offline Moderator
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    steel your skin of choice before?
    let's empty any browser caches: ctl-shift-del (check everything), then close any firefox browser windows
    open firefox-does it change to the sand background when you attempt again?
    Last edited by mmorse; 08-16-2007 at 08:54 AM.

  3. #3
    comptekki is offline Senior Member
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    Quote Originally Posted by mmorse View Post
    steel your skin of choice before?
    let's empty any browser caches: ctl-shift-del (check everything), then close any firefox browser windows
    open firefox-does it change to the sand background when you attempt again?
    I just tried that and still get the same thing - blank brushed steel...

  4. #4
    jholder's Avatar
    jholder is offline Former Zimbran
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    Try changing the skin by putting
    ?skin=fields
    at the end of the url that it fails on.

  5. #5
    comptekki is offline Senior Member
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    Quote Originally Posted by jholder View Post
    Try changing the skin by putting
    ?skin=fields
    at the end of the url that it fails on.
    I went in to the admin account and changed the skin selection. I clean out firefox again - still was trying to load steel. I then clean out safari and it loaded. I then when back to ff, cleared all and now it loads.

    Thanks for the tips all!

  6. #6
    mmorse's Avatar
    mmorse is offline Moderator
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    good-I should have said 'close all firefox instances and wait a long delay for it to empty out of memory'-lol

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