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Thread: Network service error after clicking send from web client

  1. #1
    mrupright is offline Member
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    Default Network service error after clicking send from web client

    Hi All,

    I am running Open Source (zcs-4.5.6_GA_1044zcs-4.5.6_GA_1044)

    After composing a message in the webclient and clicking send...I recieve the following error after a moment or two:

    "A network service error has occured"

    msg - system failure: MessagingException
    code - service.FAILURE
    method - ZmCsfeCommand.prototype.invoke
    detail - soap:Receiver

    When looking at the admin web interface, the antivirus service has stopped. I tried disabling the service and attempted to send the message again with the same results.

    I even went as far as to upgrade to zcs-4.5.6_GA_1044 again...since that uninstalls and reinstalls everything to no avail.

    Thanks for any and all help!
    Last edited by mrupright; 08-08-2007 at 05:33 PM.

  2. #2
    robertsonphoto is offline Junior Member
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    I think this can be caused by any number of possibilities. I have been seeing this error and found I was looking in the wrong place for the log file...

    /opt/zimbra/log/mailbox.log

    It showed me exactly what was wrong - my webmail.domain.net was wrong, I had changed it from the default to what is publically visible.

  3. #3
    fawzy.ibrahim's Avatar
    fawzy.ibrahim is offline Starter Member
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    I'm facing the same issue on MAC OS X with zcs-5.0.11_GA_2695.MACOSXx86_10.5.20081117050303. When I checked the /opt/zimbra/log/mailbox.log; I found the following error messages:-

    postfix/postqueue[19137]: fatal: Queue report unavailable - mail system is down
    postfix/postqueue[19149]: fatal: Queue report unavailable - mail system is down
    postfix/smtpd[19151]: fatal: open database /etc/aliases.db: Invalid argument
    postfix/master[1233]: warning: process /opt/zimbra/postfix/libexec/smtpd pid 19151 exit status 1
    postfix/master[1233]: warning: /opt/zimbra/postfix/libexec/smtpd: bad command startup -- throttling

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    It's not wise to attach your post to a thread that's almost two years old, it's more than likely to get missed.

    Quote Originally Posted by fawzy.ibrahim View Post
    I'm facing the same issue on MAC OS X with zcs-5.0.11_GA_2695.MACOSXx86_10.5.20081117050303. When I checked the /opt/zimbra/log/mailbox.log; I found the following error messages:-

    postfix/postqueue[19137]: fatal: Queue report unavailable - mail system is down
    postfix/postqueue[19149]: fatal: Queue report unavailable - mail system is down
    postfix/smtpd[19151]: fatal: open database /etc/aliases.db: Invalid argument
    postfix/master[1233]: warning: process /opt/zimbra/postfix/libexec/smtpd pid 19151 exit status 1
    postfix/master[1233]: warning: /opt/zimbra/postfix/libexec/smtpd: bad command startup -- throttling
    You haven't said much about this install, whether it's a new install an upgrade nor even which services are running. What other errors do you find in the log files? Have you searched the forums as this error is a fairly common topic.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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