Zimbra refuses to auth admin.

[alexbsa]

Grumble...


All of the sudden, zimbra (not network) does not want to authenticate my admin user. The only change we made was enabling Active Directory for auth.

Question:

Is it normal, when one changes to Active Directory, for the admin account to cease being authentified?

If it is, what do i need to do to regain access to the admin console?

If it isnt, where would be a good place to start hunting for the problem?

I already tried zmprov sp admin anotherpassword.... to no avail.... but no errors either.

All zimbra components and servers are running, as a user i can go into zimbra with no problem at all. I could even ldapsearch and the admin account was there, zmprov ga -v admin also works fine.

[marcmac]

The problem is that it's trying to auth against AD, which doesn't have the account.

You can either:
create the account in AD

set zimbraAuthFallbackToLocal to TRUE on the domain:
zmprov md <yourdomain.com> zimbraAuthFallbackToLocal TRUE
tomcat stop
tomcat start