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Old 07-18-2007, 07:28 AM
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Posts: 27
Default Gmail plain text messages

We are having problems receiving email from gmail.com accounts. I have found that we only receive emails from gmail accounts that have been formatted in rich text. If a message is sent from the same account in plain text, I receive the following returned message after several days:

<msteiner@our_domain.com>:
Connected to external_IP_address_of_mail_ server but connection died. Possible duplicate! (#4.4.2)


Has anyone heard of anything like this before? Is the problem not with the mail server but perhaps the firewall?

Thanks,
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Old 07-19-2007, 03:45 PM
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Posts: 44
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Just tested this with my Gmail account it seems to work just fine for me. I'm using 4.5.6NE. Wish I could offer more assistance than.. "it works for me!" We're also using a pretty restrictive firewall that the zimbra server is behind.
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Old 07-19-2007, 07:10 PM
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Posts: 27
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I fixed it. The problem was our pix. I had to disable inspect esmtp.

Thanks,
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