Zimbra offers Open Source email server software and shared calendar for Linux and the Mac
 
Go Back   Zimbra - Forums > Zimbra Collaboration Suite > Administrators

Welcome to the Zimbra - Forums!
Welcome, if you would like to post a comment please register. We also encourage you to explore all things Zimbra with our team and members of the community.

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 07-17-2007, 01:53 PM
Member
 
Posts: 12
Default can't receive external mail

Hello, I installed zimbra on mandriva 2006, and for the most part, it looks like it is working except for one thing. I can send and receive internally. I can send to an external email, but it fails when trying to send from external email to zimbra.

I've searched the forum and wiki, but I could't find anything that helped. Here are some commands I ran that may hopefully help you guys help me out with this.

When I run,

Code:
 host `hostname`
I get,

Code:
mitch.datacareservices.com has address 10.0.2.6
Then i ran,

Code:
dig datacareservices.com mx
and got,

Code:
; <<>> DiG 9.3.1 <<>> datacareservices.com mx
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 56411
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

;; QUESTION SECTION:
;datacareservices.com.          IN      MX

;; ANSWER SECTION:
datacareservices.com.   38400   IN      MX      10 mail.datacareservices.com.

;; AUTHORITY SECTION:
datacareservices.com.   38400   IN      NS      mail.datacareservices.com.

;; ADDITIONAL SECTION:
mail.datacareservices.com. 38400 IN     A       10.0.0.24

;; Query time: 3 msec
;; SERVER: 10.0.0.24#53(10.0.0.24)
;; WHEN: Tue Jul 17 12:47:45 2007
;; MSG SIZE  rcvd: 89

I'm guessing the problem may have something to do with "mitch.datacareservices.com" and "mail.datacareservices.com." mitch is the test machine while mail is our actual mail server. This is just a guess, as i am pretty new to this.

Any help is appreciated. THanks!
Reply With Quote
  #2 (permalink)  
Old 07-17-2007, 02:12 PM
Zimbra Consultant & Moderator
 
Posts: 11,327
Default

Have a look in the wiki at split domain if you're running both mail servers on your lan.
__________________
Regards


Bill
Reply With Quote
  #3 (permalink)  
Old 07-17-2007, 02:21 PM
Zimbra-Yahoo Consultant
 
Posts: 5,608
Default

Also, I noticed that hostname returned 10.0.2.6 and dig returned 10.0.0.24
Which is it ??
Reply With Quote
  #4 (permalink)  
Old 07-17-2007, 03:26 PM
Member
 
Posts: 12
Default

10.0.2.6 (mitch.datacareservices.com) is the one i'm trying to test zimbra on. Then when i dig, i get 10.0.0.24, which is the current mail server.

I'm starting to read the wiki for split domain. One thing though; I don't want to accidentally mess up the current mail server.

So far, zimbra looks cool...I just need to get it to receive external emails.

Thanks again for your help.
Reply With Quote
Reply


Thread Tools
Display Modes


Similar Threads

Why Join?

Registering let's you ask questions, makes it easier to search, displays any files attached to posts, and notifies you about replies.

Zimbrablog.com




 

Search Engine Optimization by vBSEO 3.1.0