Zimbra offers Open Source email server software and shared calendar for Linux and the Mac
Go Back   Zimbra :: Forums > Zimbra Collaboration Suite > Administrators

Welcome to the Zimbra :: Forums!
Welcome, if you would like to post a comment please register. We also encourage you to explore all things Zimbra with our team and members of the community.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 07-12-2007, 02:43 PM
Advanced Member
 
Posts: 177
Default Read Receipt Status

Looking at pm.zimbra.com, I see that bug 7257 is listed as uncommitted. Does that mean that it definitely won't make it into the 5.0 release or merely that it's not guaranteed to make it?
Reply With Quote
  #2 (permalink)  
Old 07-12-2007, 02:53 PM
Moderator
 
Posts: 6,236
Default

This explains it: Notes and Help - Zimbra Product Portal
('uncommitted' = 'not committed' in that document)
Reply With Quote
  #3 (permalink)  
Old 07-13-2007, 11:44 AM
nrc nrc is offline
Special Member
 
Posts: 149
Default

From lack of attention to such a fundamental feature I can only surmise that nobody at Zimbra has ever worked in an evironment where read reciepts and message priority are essential tools for covering your backside. Fortunately not my current position, but I've been there.
Reply With Quote
  #4 (permalink)  
Old 07-13-2007, 03:43 PM
Junior Member
 
Posts: 6
Default

This is pretty frustrating it would seem for all involved. We have this comment on the bug from Zimbra, comment #12, from last November:

Quote:
This feature has not been scheduled for either the next (4.5) or the subsequent (5.0) release. It's currently slated for the release after that.

If you'd like to see it implemented sooner, please vote for the bug via bugzilla and encourage other likeminded people to also vote for the bug. If you're a Network customer, please let your sales contact know that you'd like this feature added.
It seems like everyone has voted, quite a lot in fact, and yet still it doesn't make it in sooner. This suggests bias on the part of the developers, ignoring a feature they don't think is important even though lots of customers or potential customers do.

For the record my company is a paying Network Edition customer via a hosted solution at Contegix. I voted for the bug as we are directed. It has been at or near the top of the RFE list for months. It could and should have been scheduled for the 5.0 release.

What good is directing us to create and vote on RFEs when they are blatantly ignored like this?
Reply With Quote
  #5 (permalink)  
Old 07-13-2007, 03:50 PM
Former Zimbran
 
Posts: 5,606
Default

This is a very hot topic that we've been discussing for a while.

What I can tell you, is that we've marked the bug "TRIAGE" which means that it will be brought up in the next TRIAGE meeting. It also has been marked PMI, which means that the Project Management team will re-evaluate it.

This is not a declaration that it will be incorporated into the next release. There are some server-side changes which have to take place.

We value the votes, and sometimes (depending on many factors) we just can't put it into the release.

It's obvious that many want this bug, which is why the PM team and the TRIAGE team are going to look at it again.

john
Reply With Quote
  #6 (permalink)  
Old 08-02-2007, 11:18 AM
Project Contributor
 
Posts: 127
Default a possible solutions

We solved using an auto reply from a scheduled perl script that send the
reply once the user read the message.

if you are interested please send me a private message.
__________________
http://www.seacom.it
Reply With Quote
  #7 (permalink)  
Old 08-02-2007, 12:15 PM
Senior Member
 
Posts: 66
Default

After all the threads about this and the votes I can't believe that this isn't a priority. This is one of the most basic features of email and you guys are adding things like Mail Identities which are not necessary, but some people might find useful.

Where I work liability is a huge issue....Even non-computer savvy users can't believe that there's no read receipts in Zimbra when they ask how to get them.
Reply With Quote
  #8 (permalink)  
Old 12-07-2008, 04:37 PM
Project Contributor
 
Posts: 55
Default

Seacom is proud to announce the availability of a workaround for bug #7257. The Zimlet, we have developed, allows to send read receipts and delivery reports through the Zimbra webmail.

The zimlet download is allowed to registered users from our blog:

Return/Read Receipt Zimlet | ::Seacom°blog°Zimbra::

This zimlet is in an early stage; please don't use in a production environment!!
__________________
Stefano Pampaloni
www.seacom.it
Reply With Quote
  #9 (permalink)  
Old 12-07-2008, 05:59 PM
Outstanding Member
 
Posts: 684
Default How early of a stage?

And what is the expected time frame for a versin fit for a production box?
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


Similar Threads

Why Join?

Registering let's you ask questions, makes it easier to search, displays any files attached to posts, and notifies you about replies.

blog.zimbra.com




 

SEO by vBSEO ©2011, Crawlability, Inc.