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Thread: "Full" Salesforce integration?

  1. #1
    mrdini is offline Active Member
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    Default "Full" Salesforce integration?

    Hi all,

    Before I start - yes, I'm aware of the Salesforce zimlet, and we are currently using it - works fairly well so far.

    However one user had a query. If you look in the Salesforce demo video - you will see what seems to be integration of the Zimbra interface into a Salesforce tab at the 01:23 mark. The demostrator clicks on a SF tab, & gets a list of emails from the Zimbra server, or something like that.

    How is this achieved? How can I do this with our Zimbra server?

    I've tried phoning Maccius who supposedly provides the official "Salesforce integration" package for Zimbra (according to http://www.zimbra.com/salesforce/ for further information. Answerphone. Emailed - nothing. Not very impressed TBH.

    Thoughts? TIA!

  2. #2
    mrdini is offline Active Member
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    Quote Originally Posted by mrdini View Post
    Hi all,

    Before I start - yes, I'm aware of the Salesforce zimlet, and we are currently using it - works fairly well so far.

    However one user had a query. If you look in the Salesforce demo video - you will see what seems to be integration of the Zimbra interface into a Salesforce tab at the 01:23 mark. The demostrator clicks on a SF tab, & gets a list of emails from the Zimbra server, or something like that.

    How is this achieved?
    I had a brief email exchange with a Zimbra employee who told me that the SF tab "product" was just a demo, and as yet, there's no real date for an actual product *sighs*

    I did get the impression that this could be possible by leveraging the SF API & Zimbra's SOAP(? Is there any other way of accessing the API in Zimbra?).

    I've dabbled a bit in the Salesforce API, but never the Zimbra API...

    Thoughts please?

    TIA!

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