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Old 05-19-2008, 04:24 PM
hjmangalam hjmangalam is offline
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Join Date: Mar 2008
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Default (data is stale) when it's there at all

Continuing this thread under a different Subject:
My installation is in-spec: Ubuntu 6.06 on a 2xopteron w/ 4GB RAM
The mail server appears to be running fine, but I have never been able to get the [Server Status] to show timely status. The best case is that sometimes after a zimbra stop/start, it will show the status but appends (data is stale) after the data.

And after viewing that page, if I go to another page and come back to the Server Status, the same error is displayed:
[Server status data is not available. To see the server status, logger service must be installed.]

Hitting the "Refresh" button does not bring it back.
All the services are running:
Code:
$ zmcontrol status
Host hefelump.pswrce.uci.edu
        antispam                Running
        antivirus               Running
        ldap                    Running
        logger                  Running
        mailbox                 Running
        mta                     Running
        snmp                    Running
        spell                   Running
        stats                   Running
cron is running:

Code:
$ ps aux |grep cron
root     15370  0.0  0.0   2120   844 ?        Ss   15:34   
0:00 /usr/sbin/cron
My zimbra log file is active:
Code:
$ ls -l /var/log/zimbra.log
-rw-r----- 1 root adm 549382 May 19 16:20 /var/log/zimbra.log

One final error message that may be informative:
When I tried to look at the "Mail Queues" I got this error:
Quote:
Server error encountered Message: system failure: exception during
auth {RemoteManager:
hefelump.pswrce.uci.edu->zimbra@hefelump.pswrce.uci.edu:22} Error
code: service.FAILURE Method: GetMailQueueInfoRequest
Details:soap:Receiver

And one other odd thing is that when I tried to look at the Server Statistics, the [Message Count] and [Message Volume] panes were blank (as I assumed they would be since the status was not working, but the Anti-Spam/Anti-Virus Activity showed info going back to ~ May 2nd, about when the server was started.

Zimbra is running worse on 6.06 than it was on 7.10 and the while I've filed tech support requests (and have gotten some), they're very slow in returning, and have offered no better expertise or speed that the forums have.

So mark me very satisfied with the Forums, but less so with tech support.
Harry
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