Quote:
Originally Posted by kwang  I'm testing BES with both Exchange and Zimbra. I switched the cellphone back and forth between two BES servers. The Exchange one always works. The Zimbra one worked once already. I have deleted the use a few times and re-added it a few times on the Zimbra BES server. I also tried to reboot the Zimbra BES server. But the user still can not be re-activated. |
please gather all the log files surrounding the time where you tried to delete, readd and reactivate the user on the Zimbra BES solution and file an incident with support. i'm assuming that you did try to wipe the device at some point after pointing it at exchange? either way, please add that information to the support case.