Quote:
Originally Posted by kwang  You haven't solved my problem yet. I still cannot activate the cell phone yet.  |
i realize that. have you hit the RIM/BES forums to see if there are other people experiencing the same issue? the Zimbra portion of this issue kicks in after the BES agent is started. if the BES agent isn't starting then this is a BES issue and something is wrong with your environment and/or configuration of BES.
the zips that you posted only had the MDAT log in it. can you zip up and send all of the RIM logs? maybe we can try to figure out why the controller isn't starting the BES agent.
have you tried deleting and readding your users in the BES manager? there is also an app called the "BlackBerry Server Configuration" that is installed under your Start Menu|Programs|BlackBerry Enterprise Server folder that has a bit of testing logic to see if you can connect to the configuration db, connect to the RIM NOC, etc... you might want to try that out.