Quote:
Originally Posted by kwang  I have enabled everything in ZCOLogCtl.exe. I rebooted the machine a few times. I could not find zco*BlackBerryAgent* file. Also I zipped the whole bes log directory for today. I really could not find the MAGT files. I can receive the RIM message as shown in the last picture. |
well, that is your problem.
nothing is going to work if your BES agent doesn't come up.
the zimbra portion of things kick in only after the BES agent is running so you are debugging a BES specific issue. are all of your blackberry services running?
i know that there is a timing issue with the sql service and other BES services which may be your problem. if you open up your services control panel applet and there are some blackberry services which are "automatic" but are not started, you may be experiencing these timing issues. try manually starting these services and then restart the controller.
--Tony