Quote:
Originally Posted by kwang  I tried to install Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1. I got the error message as shown in the attachment. It can not co-exist with Outlook. But both are required from ZCB documentation. Should I un-install outlook so? |
ok...the order of the installation is very important.
1) assuming a fresh box (no outlook or exchange admin tools installed)
2) install MAPI/CDO stand alone package
3) install BES
4) stop BlackBerry controller service
5) install Outlook
6) install ZCB
7) Recreate BlackBerryManager and BlackBerryServer profiles
8) restart BlackBerry controller service
if you have problems installing ZCB, run the installer with msiexec and verbose logging turned on. if you have problems running BES, turn on ZCB logging with all options turned on and also capture the BlackBerry Agent logs and open up a support ticket.