Here is an extract from mailbox.log at the time of the dns outage:
Code:
2008-04-11 00:00:19,107 WARN [http-80-Processor84] [name=iainkb@cmhmail.com;ip=86.142.220.137;ua=zclient/5.0;] misc - checkValue: no attribute info for: zimbraPrefOpenMailInNewWindow
2008-04-11 00:00:19,107 WARN [http-80-Processor84] [name=iainkb@cmhmail.com;ip=86.142.220.137;ua=zclient/5.0;] misc - checkValue: no attribute info for: zimbraPrefSentLifetime
2008-04-11 00:00:19,107 WARN [http-80-Processor84] [name=iainkb@cmhmail.com;ip=86.142.220.137;ua=zclient/5.0;] misc - checkValue: no attribute info for: zimbraPrefTrashLifetime
2008-04-11 00:00:19,107 WARN [http-80-Processor84] [name=iainkb@cmhmail.com;ip=86.142.220.137;ua=zclient/5.0;] misc - checkValue: no attribute info for: zimbraPrefJunkLifetime
2008-04-11 00:00:19,107 WARN [http-80-Processor84] [name=iainkb@cmhmail.com;ip=86.142.220.137;ua=zclient/5.0;] misc - checkValue: no attribute info for: zimbraPrefInboxUnreadLifetime
2008-04-11 00:00:19,110 INFO [http-80-Processor84] [name=iainkb@cmhmail.com;ip=86.142.220.137;ua=zclient/5.0;] SoapEngine - handler exception
com.zimbra.cs.account.AccountServiceException: invalid attr name: [LDAP: error code 17 - zimbraPrefOpenMailInNewWindow: attribute type undefined]
at com.zimbra.cs.account.AccountServiceException.INVALID_ATTR_NAME(AccountServiceException.java:105)
at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrsInternal(LdapProvisioning.java:289)
at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrs(LdapProvisioning.java:268)
at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrs(LdapProvisioning.java:248)
at com.zimbra.cs.service.account.ModifyPrefs.handle(ModifyPrefs.java:60)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:266)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:163)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:85)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:220)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:152)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:619)
Caused by: javax.naming.directory.InvalidAttributeIdentifierException: [LDAP: error code 17 - zimbraPrefOpenMailInNewWindow: attribute type undefined]; remaining name 'uid=iainkb,ou=people,dc=cmhmail,dc=com'
at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3074)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2951)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2758)
at com.sun.jndi.ldap.LdapCtx.c_modifyAttributes(LdapCtx.java:1441)
at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_modifyAttributes(ComponentDirContext.java:255)
at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.modifyAttributes(PartialCompositeDirContext.java:172)
at javax.naming.directory.InitialDirContext.modifyAttributes(InitialDirContext.java:153)
at com.zimbra.cs.account.ldap.LdapUtil.modifyAttributes(LdapUtil.java:1052)
at com.zimbra.cs.account.ldap.LdapUtil.modifyAttrs(LdapUtil.java:590)
at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrsInternal(LdapProvisioning.java:286)
... 25 more
2008-04-11 00:01:00,892 WARN [http-80-Processor79] [name=iainkb@cmhmail.com;ip=86.142.220.137;ua=zclient/5.0;] misc - checkValue: no attribute info for: zimbraPrefOpenMailInNewWindow
2008-04-11 00:01:00,893 WARN [http-80-Processor79] [name=iainkb@cmhmail.com;ip=86.142.220.137;ua=zclient/5.0;] misc - checkValue: no attribute info for: zimbraPrefSentLifetime
2008-04-11 00:01:00,893 WARN [http-80-Processor79] [name=iainkb@cmhmail.com;ip=86.142.220.137;ua=zclient/5.0;] misc - checkValue: no attribute info for: zimbraPrefTrashLifetime
2008-04-11 00:01:00,893 WARN [http-80-Processor79] [name=iainkb@cmhmail.com;ip=86.142.220.137;ua=zclient/5.0;] misc - checkValue: no attribute info for: zimbraPrefJunkLifetime
2008-04-11 00:01:00,893 WARN [http-80-Processor79] [name=iainkb@cmhmail.com;ip=86.142.220.137;ua=zclient/5.0;] misc - checkValue: no attribute info for: zimbraPrefInboxUnreadLifetime
2008-04-11 00:01:00,895 INFO [http-80-Processor79] [name=iainkb@cmhmail.com;ip=86.142.220.137;ua=zclient/5.0;] SoapEngine - handler exception
com.zimbra.cs.account.AccountServiceException: invalid attr name: [LDAP: error code 17 - zimbraPrefOpenMailInNewWindow: attribute type undefined]
at com.zimbra.cs.account.AccountServiceException.INVALID_ATTR_NAME(AccountServiceException.java:105)
at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrsInternal(LdapProvisioning.java:289)
at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrs(LdapProvisioning.java:268)
at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrs(LdapProvisioning.java:248)
at com.zimbra.cs.service.account.ModifyPrefs.handle(ModifyPrefs.java:60)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:266)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:163)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:85)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:220)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:152)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:619)
Caused by: javax.naming.directory.InvalidAttributeIdentifierException: [LDAP: error code 17 - zimbraPrefOpenMailInNewWindow: attribute type undefined]; remaining name 'uid=iainkb,ou=people,dc=cmhmail,dc=com'
at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3074)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2951)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2758)
at com.sun.jndi.ldap.LdapCtx.c_modifyAttributes(LdapCtx.java:1441)
at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_modifyAttributes(ComponentDirContext.java:255)
at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.modifyAttributes(PartialCompositeDirContext.java:172)
at javax.naming.directory.InitialDirContext.modifyAttributes(InitialDirContext.java:153)
at com.zimbra.cs.account.ldap.LdapUtil.modifyAttributes(LdapUtil.java:1052)
at com.zimbra.cs.account.ldap.LdapUtil.modifyAttrs(LdapUtil.java:590)
at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrsInternal(LdapProvisioning.java:286)
... 25 more
2008-04-11 00:01:41,916 WARN [http-80-Processor79] [name=iainkb@cmhmail.com;ip=86.142.220.137;ua=zclient/5.0;] misc - checkValue: no attribute info for: zimbraPrefOpenMailInNewWindow
2008-04-11 00:01:41,916 WARN [http-80-Processor79] [name=iainkb@cmhmail.com;ip=86.142.220.137;ua=zclient/5.0;] misc - checkValue: no attribute info for: zimbraPrefSentLifetime
2008-04-11 00:01:41,916 WARN [http-80-Processor79] [name=iainkb@cmhmail.com;ip=86.142.220.137;ua=zclient/5.0;] misc - checkValue: no attribute info for: zimbraPrefTrashLifetime
2008-04-11 00:01:41,916 WARN [http-80-Processor79] [name=iainkb@cmhmail.com;ip=86.142.220.137;ua=zclient/5.0;] misc - checkValue: no attribute info for: zimbraPrefJunkLifetime
2008-04-11 00:01:41,916 WARN [http-80-Processor79] [name=iainkb@cmhmail.com;ip=86.142.220.137;ua=zclient/5.0;] misc - checkValue: no attribute info for: zimbraPrefInboxUnreadLifetime
2008-04-11 00:01:41,919 INFO [http-80-Processor79] [name=iainkb@cmhmail.com;ip=86.142.220.137;ua=zclient/5.0;] SoapEngine - handler exception
com.zimbra.cs.account.AccountServiceException: invalid attr name: [LDAP: error code 17 - zimbraPrefOpenMailInNewWindow: attribute type undefined]
at com.zimbra.cs.account.AccountServiceException.INVALID_ATTR_NAME(AccountServiceException.java:105)
at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrsInternal(LdapProvisioning.java:289)
at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrs(LdapProvisioning.java:268)
at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrs(LdapProvisioning.java:248)
at com.zimbra.cs.service.account.ModifyPrefs.handle(ModifyPrefs.java:60)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:266)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:163)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:85)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:220)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:152)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:619)
Caused by: javax.naming.directory.InvalidAttributeIdentifierException: [LDAP: error code 17 - zimbraPrefOpenMailInNewWindow: attribute type undefined]; remaining name 'uid=iainkb,ou=people,dc=cmhmail,dc=com'
at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3074)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2951)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2758)
at com.sun.jndi.ldap.LdapCtx.c_modifyAttributes(LdapCtx.java:1441)
at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_modifyAttributes(ComponentDirContext.java:255)
at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.modifyAttributes(PartialCompositeDirContext.java:172)
at javax.naming.directory.InitialDirContext.modifyAttributes(InitialDirContext.java:153)
at com.zimbra.cs.account.ldap.LdapUtil.modifyAttributes(LdapUtil.java:1052)
at com.zimbra.cs.account.ldap.LdapUtil.modifyAttrs(LdapUtil.java:590)
at com.zimbra.cs.account.ldap.LdapProvisioning.modifyAttrsInternal(LdapProvisioning.java:286)
... 25 more
Not really my area but this looks like some thread guzzling as a result of being unable to do something for one client. Probably the dns problem?