Apologies for the rash of replies. It seems this user is listed in the BlackberryManager account, but not in the BlackberryServer account. Cranking up logging and accessing the BBServer profile yields a lot of these type of errors. For some reason it seems ZCB isn't finding the users. I have 150+ users with archiving enabled, so we have close to 280 accounts on the system.
Is there anyway to blow away the local address book and pull it fresh?
10-04-2008 16:04:57.640 [5728]: UNKNOWN (10f4) PT_ERROR MAPI_E_NOT_FOUND
10-04-2008 16:04:57.640 [5728]: UNKNOWN (36da) PT_ERROR MAPI_E_NOT_FOUND
10-04-2008 16:04:57.640 [5728]: UNKNOWN (36de) PT_ERROR MAPI_E_NOT_FOUND
10-04-2008 16:04:57.640 [5728]: UNKNOWN (672d) PT_ERROR MAPI_E_NOT_FOUND
10-04-2008 16:04:57.640 [5728]: UNKNOWN (6732) PT_ERROR MAPI_E_NOT_FOUND
10-04-2008 16:04:57.640 [5728]: UNKNOWN (6733) PT_ERROR MAPI_E_NOT_FOUND
Thanks again,
John |