Hate to be a pest guys, but this isn't right. "Move to >" has the same behavior. The moved message appears on top of the Zimbra web client regardless of how old it is. This is a sort order issue in the Zimbra web client. It isn't broken, but it is a behavior that is going to make people unhappy. As I wrote earlier, I think Eudora has the same issue as the Zimbra web client. Eudora isn't very popular and there are reasons for that. SquirrelMail, Thuderbird, Kmail, display messages off of the Zimbra server in the order that the user saw before copying (or moving) the messages to the Zimbra server. The Zimbra web client displays them in a different order than most popular email clients. The Zimbra order is based on the date and time the message showed up on the Zimbra server.
Also as I wrote before the same issue occurs when people copy (or move) messages from local folders. Corporate email users all around the world have been forced to store old mail locally due to quotas enforced by IT policy to keep the company from exceeding the Information Store size limit on MS Exchange and due to server resource limits. Outlook users have been stuck with a 2 GB PST file size limit for a long time and now have multiple pst files on their local machines that they can finally move back up to the server, because there is a Zimbra server instead of the old Exchange server. When they do that, and they should be encouraged to do that, their perception will be that their email is broken because none of their dates are right.
Again, my observations could be wrong, as I am working with a single Zimbra server and have tested in only Thunderbird and Kmail. But, if my observations are correct and the Zimbra web client does indeed display email messages in an order different than what other common email clients display, I think that is a problem and I think there should be an option in the preferences to change that sort order. Thank you again.  |