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Old 03-28-2008, 01:29 PM
Chewie71 Chewie71 is offline
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Posts: 342
Default Errors in ZBC Logs

How do I know if my users are syncing to BES through ZBC?

I'm getting this in my ZBC errors...
Code:
28-03-2008 14:21:03.987 [3548]: TRACING => Zimbra::Rpc::UserSession::GetInstance

28-03-2008 14:21:03.987 [3548]: DEBUG: Zimbra::Rpc::UserSession::GetInstance - get a user session (0x2857450)

28-03-2008 14:21:03.987 [3548]: *99* Enter Zimbra::Rpc::Connection::SendRequest ...

28-03-2008 14:21:03.987 [3548]: *99* <<<<-------- HTTP stream Start (Request) ----------------------------------------------->>>>

28-03-2008 14:22:04.509 [3548]: *99* ERROR: Zimbra::Rpc::Connection::SendRequest - failed on WinHttpReceiveResponse(...), Error Code: 12002

28-03-2008 14:22:04.509 [3548]: Zimbra::Store::CWaitRequest::WaitRequestThread. SendRequest failed with Error 0x2ee2. Desc The request has timed out.
The BES MAGT Log has entries like this..
Code:
[30053] (03/28 14:24:48.306):{0xE28} Retry start for user: my-email@my.domain

[30041] (03/28 14:24:48.306):{0xE28} Starting handheld for MYNAME

[30463] (03/28 14:24:48.306):{0xE28} User MYNAME can not be started, ServerDN not defined, user may restart after ScanGAL.

[20154] (03/28 14:24:48.306):{0xE28} User MYNAME not started

[50079] (03/28 14:24:48.306):{0xE28} 8 user(s) failed to initialize
Thanks,
Matt
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