Quote:
Originally Posted by didster  Hi,
Is there an absoulte total pratts guide to getting the blackberry connector working? I have read the release notes many times, and am still having problems with a few things.
For one, the release notes say "Note: Before continuing, make sure that you have completed setting up MAPI/CDO, BES, and Outlook". I don't understand how I am suppose to do that giving I am installing BES for exchange and I don't have exchange. I have installed CDO, and that worked. I installed BES and that seemd to work, altough the final dialog relating to exchange settings I just pressed OK on.
I have also installed Outlook 2007. I can only get 2007 here, not 2003. Again, I don't know what I am suppose to be "setting up" because when starting outlook, its asking for exchange server details.
When trying to install the ZCO connector I get "can't replace MAPI32.dll". I have stopped the blackberry controller service, but it still does the same. In fact, I have killed everything running on the machine and it's still saying the same thing.
If anyone has any pointers, that would be great.
Thanks a lot. |
Once you set up MAPI/CDO, BES and then Outlook. You need to install ZCB and not start Outlook. we have a bug regarding the mapi32.dll error (
Bug 21924 - BB: Installer fails with no error msg if mapi32.dll is in use). if you get there is error, this means that there is another MAPI aware application running. This could be a desktop search application or it could be the profile creation app (rundll32.exe). It might not be obvious which application you might need to shut down. I believe if you download process explorer from
Windows Sysinternals: Documentation, downloads and additional resources, then you can figure out who is using which DLL.
After ZCB is installed, then you need to recreate the BlackBerryManager and BlackBerryServer profiles to point to the admin account on the ZCS that you want to connect to. At this point, you can open up Outlook against these servers if you like. Remember that OLK 2007 isn't officially supported as of yet to work with ZCB.
The current ZCB documentation is supposed to be the "complete" guide to setting up ZCB. If you throughly read this document and are having problems (like the mapi32.dll issue), feel free to file bugs against the documentation so we can update it to be clearer for future ZCB admins.
Please let me know if you have any more issues and I'll try to help
Thanks
--Tony