[smothemh]

1. How many users do you have on your Zimbra server? 11
2. Region? US
3. OS? Fedora 7
4. How important is support? Not (Forums are great)
5. Would you consider licensing Zimbra Network Edition instead? No

I can take downtime for backups - I have a script on cron that does an adequate job with little downtime. However I really think backup should be part of the FOSS version. I shouldn't have had to write a script for this.

I DO agree that pay for add-ons of connectors might make more sense. I sync my e-mail to my Blackberry using POP from the service RIM provides, but it would be nicer to have a full connector.