If the user can't do the workaround of switching to the HTML client just for the password change your options are:
a) Upgrade to 5.0.2
4.5.11 & 5.0.2 Released!
b) Change your mail mode so that you can bring up the password change page:
CLI zmtlsctl to set Web Server Mode - Zimbra :: Wiki (& check
SMTP Auth Problems - Zimbra :: Wiki afterwards)
c) Change it for him using methods such as CLI:
Or SOAP would be:
Quote:
<SetPasswordRequest>
<id>{value-of-zimbraId}</id>
<newPassword>...</newPassword>
</SetPasswordRequest>
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