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Old 02-29-2008, 01:28 PM
jmoretti jmoretti is offline
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Hi Scott, Thanks for your concern.

I started with what appears to be an empty calendar on Zimbra and reset the sync history from iSync. I then selected the Entourage Calendar under Calendars in the Zimbra Connector Preferences and I selected Entourage Integration. Then I told it to reset sync data for my calendars one way from my mac to zimbra. One note worthy point is the first time I opened the Zimbra connector for this exercise, my Entourage calendar was not listed. I closed system preferences and reopened it and this time my Entourage calendar was available for selection.

I don't really want to post all of the log here because they contain sensitive information; however, posted below is the last 100 lines of the logs showing some errors. I can always cat the logs to a grep for an error or exception if need be. If you would like the whole logs, I can arrange to send them to you off-line.

Code:
[XX:Logs/Zimbra/com.zimbra.17f060e44ebc40-1183c047-2aaa34b0-701ad67] jmoretti% tail -100 sync.0.log 
    <soap:Body>
        <SearchResponse xmlns="urn:zimbraMail" more="0" sortBy="dateDesc" offset="0">
            <appt uid="82c6a7c2-f92f45de-b7fda5ce-31e02eb1" rev="84521" isOrg="1" score="8.328167915344238" id="87723" md="1204313066" name="Service Migration" fba="F" invId="87723-87722" f="" d="1204313066000" status="CONF" allDay="1" ms="84521" loc="" class="PUB" sf="1204313066000" l="87717" compNum="0" fb="F" x_uid="82c6a7c2-f92f45de-b7fda5ce-31e02eb1" t="" dur="604800000" s="1994" cm="1" transp="O" ptst="AC"></appt>
        </SearchResponse>
    </soap:Body>
</soap:Envelope> (4767)
[Fri Feb 29 13:24:27 200] <?xml version="1.0"?>
<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope">
    <soap:Header>
        <context xmlns="urn:zimbra">
            <userAgent name="Zimbra iSync Connector" version="5.0.1971 (Mac OS X 1052)"></userAgent>
            <nosession></nosession>
            <nonotify></nonotify>
            <authToken>0_db852831a0973e2b69fa5727247b127ece0fcd2f_69643d33363a31656236343833622d326264342d346562382d616665332d6630303234313866663331623b6578703d31333a313230343339343039323037323b747970653d363a7a696d6272613b6d61696c686f73743d31353a31302e31392e32392e3135303a38303b</authToken>
        </context>
    </soap:Header>
    <soap:Body>
        <GetAppointmentRequest xmlns="urn:zimbraMail" id="87723"></GetAppointmentRequest>
    </soap:Body>
</soap:Envelope> (4767)
[Fri Feb 29 13:24:27 200] <?xml version="1.0"?>
<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope">
    <soap:Header>
        <context xmlns="urn:zimbra">
            <change token="84526"></change>
        </context>
    </soap:Header>
    <soap:Body>
        <GetAppointmentResponse xmlns="urn:zimbraMail">
            <appt id="87723" uid="82c6a7c2-f92f45de-b7fda5ce-31e02eb1" d="1204313066000" rev="84521" s="1994" l="87717">
                <inv id="87722" seq="0" compNum="0" type="appt">
                    <tz id="(GMT-06.00) Central Time (US &amp; Canada)" stdoff="-360" dayoff="-300">
                        <standard min="0" wkday="1" sec="0" mon="11" hour="2" week="1"></standard>
                        <daylight min="0" wkday="1" sec="0" mon="3" hour="2" week="2"></daylight>
                    </tz>
                    <tz id="UTC" stdoff="0"></tz>
                    <comp uid="82c6a7c2-f92f45de-b7fda5ce-31e02eb1" d="1204313066000" allDay="1" status="CONF" isOrg="1" class="PUB" loc="" compNum="0" apptId="87723" fb="F" calItemId="87723" x_uid="82c6a7c2-f92f45de-b7fda5ce-31e02eb1" name="Service Migration" rsvp="0" fba="F" seq="0" transp="O">
                        <desc></desc>
                        <s d="20070925"></s>
                        <e d="20071001"></e>
                    </comp>
                </inv>
                <replies></replies>
            </appt>
        </GetAppointmentResponse>
    </soap:Body>
</soap:Envelope> (4767)
[Fri Feb 29 13:24:27 200] Manually matched appointment 87723. This should not happen and may indicate either an internal error in this software, or an error in Sync Services. (4767)
[Fri Feb 29 13:24:27 200] <?xml version="1.0"?>
<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope">
    <soap:Header>
        <context xmlns="urn:zimbra">
            <userAgent name="Zimbra iSync Connector" version="5.0.1971 (Mac OS X 1052)"></userAgent>
            <nosession></nosession>
            <nonotify></nonotify>
            <authToken>0_db852831a0973e2b69fa5727247b127ece0fcd2f_69643d33363a31656236343833622d326264342d346562382d616665332d6630303234313866663331623b6578703d31333a313230343339343039323037323b747970653d363a7a696d6272613b6d61696c686f73743d31353a31302e31392e32392e3135303a38303b</authToken>
        </context>
    </soap:Header>
    <soap:Body>
        <SetAppointmentRequest xmlns="urn:zimbraMail" l="87717">
            <default>
                <m>
                    <su>Service Migration</su>
                    <inv>
                        <tz id="UTC" stdoff="0"></tz>
                        <comp uid="82c6a7c2-f92f45de-b7fda5ce-31e02eb1" type="event" allDay="1" transp="O" fb="F" class="PUB" name="Service Migration">
                            <s d="20070925"></s>
                            <e d="20071001"></e>
                        </comp>
                    </inv>
                    <mp ct="text/plain">
                        <content></content>
                    </mp>
                </m>
            </default>
        </SetAppointmentRequest>
    </soap:Body>
</soap:Envelope> (4767)
[Fri Feb 29 13:24:28 200] <?xml version="1.0"?>
<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope">
    <soap:Header>
        <context xmlns="urn:zimbra">
            <change token="84527"></change>
        </context>
    </soap:Header>
    <soap:Body>
        <SetAppointmentResponse xmlns="urn:zimbraMail" apptId="87723" calItemId="87723">
            <default id="87734"></default>
        </SetAppointmentResponse>
    </soap:Body>
</soap:Envelope> (4767)
[Fri Feb 29 13:24:28 200] Caught exception while trying to sync calendars: name = NSInvalidArgumentException, reason = [ISyncConcreteSession clientAcceptedChangesForRecordWithIdentifier:formattedRecord:newRecordIdentifier:]: you can't change the record identifier from 761E5058-E48C-481F-92EA-45C6DD486064 to 87723: it is already associated with a different record. (4767)
[Fri Feb 29 13:24:28 200] [assert] error: !err
[assert] where: "SyncManager.mm", "-[ZimbraSyncManager sync:zimbraClient:mode:]", line: 464
 (4767)
[Fri Feb 29 13:24:28 200] committing changes (4767)
[Fri Feb 29 13:24:29 200] cancelling sync (4767)
[Fri Feb 29 13:24:29 200] [assert] error: !calendarErr
[assert] where: "ZimbraHelper_main.mm", "Sync", line: 1071
 (4767)
Thanks,

-Joe
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