Quote:
Originally Posted by davidfsmith  I found that if I added the user to the server, give it 20 minutes, and then assign the device by plugging the BB into the server the activation seems to work fine, trying to do the whole thing OTA seemed to end up with failures about 50% of the time. |
see this bug:
Bug 20668 - BB: Enterprise Activation may not work on the first try
normally, resetting the activation password and retrying is good enough.
but you should double check with the carrier that they have the BES level of service on that device. we've had problems with a particular carrier telling you one thing but a second call actually resolves the problem.