Quote:
Originally Posted by mbd  While I think a lot of the comments are to be expected, and represent concerns that are/should be felt by most Zimbra customers right now, I think some posters should (quickly) go buy a copy of the book 'Who Moved My Cheese?'. Let's not immediately start fearing the worst until we know more about what's actually happening. |
Well, as a paying customer who chose Zimbra to get a freedom of choice in other areas of our IS strategy, it's my job to fear the worst. We already have enough facts for a panic. Microsoft have made a very generous offer (although I'd swing for a higher percentage of cash, myself), in a classically aggressive move; while the Yahoo! board may reject it on the grounds of damage to Yahoo! as a company, probably enough stockholders will want to cash in for the offer to be accepted.
The closed "GPL Zimbra now" thread is a good call - is pretty much the best option I could have to take to our organisation without having to say "hey, that crazy decision we made about moving away from that Microsoft product; well all that more freedom stuff, more features and better value in the long term blah, tapping flexible innovation with limitations guff, well, you see, well, umm...". Which I'm sure you would agree is not exactly inspirational and confidence inspiring. A spin-out of Zimbra would also be an answer.
So to me it is a support question. The big one. Like when the Yahoo! stockholders cash in on this offer, will we still have any support? Really? Like will we get access to any continued product innovation in the medium term (part of the support concept I saw huge value in)? Like will we still get a wide choice of supported platforms with any future releases? Etc., etc., etc., ...
To me, it is not just a support question. It's just become *the* support question.