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Originally Posted by phoenix  That's not the behaviour I would expect as the email should either be removed from the server or left there depending on the users settings. What you are saying implies (to me, at least) that you seem to think we're uploading the email to the external server - that is definitely not the case. Could you check the external account with a fat client such as Thunderbird to confirm the status of the external account. If you appear to have a duplicate in the Zimbra web ui please check in bugzill and file a report if you don't find anything. |
The account in question was a Novell Groupwise account which was added via the "External IMAP" interface. Things worked well, but in the process of testing we removed the account (again, via the "External Accounts" interface) and added it back later. When we did so, the Groupwise fat client showed duplicates of every message in every folder, including "Trash"...
We discovered this just today, so we're still playing with it. From that experience (which we were able to reproduce several times) it does appear the messages were being re-copied to the external server. I can't rule out the possibility that it's an artifact of some Novell/Groupwise behavior until we finish testing with a non-Novell account.