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Old 01-21-2008, 08:54 AM
Mike Scholes Mike Scholes is offline
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Thanks for that, I know you are not a sales person so it's good of you to reply. Maybe you could get sales to have a look at this.

I played with the configurator and 25 professional users would cost $875, 75 uses would cost $2100. Surely an installation of 75 users would result in more support issues. As we would be paying more shouldn't more support be included. I would have thought a support/per mailbox figure would be far more appropriate. I'm trying to talk the management into buying Zimbra but I need your help here

I have an example, when composing an email and you click the "To" button you can't get your personal contacts to display in full unless you choose contacts, close the box and re-enter it. You can't populate the box using the search unless you have shared contacts and choose shared and personal and enter a dot as the search criteria. This isn't a support question as I know it's a problem but if I had put in a ticket about this would it have been classed as an incident? I can think of a stack more "issues" just like this.

We don't want to use Outlook, the reason for buying the network edition is primarily for support and 1-2K, seems a bit steep for 2 emails.
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