[mmorse]

Originally Posted by ebatte

Hi,
I'm trying out ZCS and I have an issue trying to access an external account via IMAP.
When I click "get external mail" I receive an error: "unable to store IMAP message data" and nothing downloads.

Welcome to the forums,
This kinda looks like Bug 21101 - Mail: Imap external account: Dont allow drag-drop of imap folders or handle the imap error
Would you have happened to have tried moving it at some point? Can you delete the external account (ds=Kerio IMAP) and try again?

Originally Posted by ebatte

I'm trying the IMAP connection to see if/how I could possible migrate from Kerio so I also tried using Thunderbird to connect to ZCS & Kerio. I connect successfully to Kerio using IMAP, but it will not connect to ZCS at all. Thunderbird reports that the connection to the server has timed out.

Thunderbird version?

Originally Posted by ebatte

Here is a portion of the log:
name=ebatte@mydomain.com;mid=6;ip=192.168.0.60;ua= ZimbraWebClient - FF2.0 (Win)/5.0.1_GA_1902.UBUNTU6;ds=Kerio IMAP;] SoapEngine - handler exception
com.zimbra.common.service.ServiceException: system failure: Unable to store IMAP message data
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:183)
at com.zimbra.cs.db.DbImapFolder.createImapFolder(DbI mapFolder.java:108)
at com.zimbra.cs.datasource.ImapImport.importData(Ima pImport.java:263)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:149)
at com.zimbra.cs.service.mail.ImportData.handle(Impor tData.java:62)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:342)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:208)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:113)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:272)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:174)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
Caused by: com.mysql.jdbc.exceptions.MySQLDataException: Data truncation: Out of range value adjusted for column 'uid_validity' at row 1

That's from the web client again which makes me think of 21101
(uid_validity was added as part of Bug 19108 - IMAP aggregation: unable to handle message UID change from IMAP source)