Quote:
Originally Posted by alee  you might want to reprovision the user to make sure all the data is up to date now that the server is working properly.
another thing you can do is modify the appts on the server and this will force a resync of the appt objects.
i'm going to start working on a wiki page with a FAQ for ZCB common problems and work arounds. this should be up in the next couple of days. |
Hi,
I wanted to follow up and ask that you please contact support with the ZCB and the BES agent logs for when you had this problem. This will help us identify exactly what happened to you so we can try to make the proper adjustments in the product. both sets of logs have the dates in the filename so please contact support and send the ones that correspond with when you were having the problem with BES.
thanks
--tony