View Single Post
  #12 (permalink)  
Old 01-16-2008, 11:26 AM
alee alee is offline
Former Zimbran
 
Posts: 406
Default BES vs. Exchange vs. Zimbra

Quote:
Originally Posted by davidfsmith View Post
To reply to my own question:

When clicking on the "Choose Folders for Redirection" link within BES I get the error:

"Failed to retrieve folder redirection settings for the selected user. Please ensure that the MAPI Profile you used to login to Exchange has sufficient permissions to read and modify the BlackBerrry configuration data stored in the users' mailbox."

I've got two MAPI profiles (as per the doco) both using my blackberry@domain.com account which is set as an administrator account on the mail server.

Profile names:
BlackBerryManager
BlackBerryServer

Anything within BES that talks to the MAPI profile / Zimbra server results in a similar error.

So there you go more info, hope this helps.
There are definitely some things that BES does that makes the assumption that it is talking to Exchange (or assumptions on the way that the Exchange BES communicaton happens). We do things a bit differently under the hood and the side effect is that some features are temporarily broken until we can identify and fix them all.

Thanks for the testing and the feedback. If you post problems on the forums, we'll file bugs for them. But you can also go into bugzilla and file them yourself as you run into them. Either way is cool.
Reply With Quote