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Old 12-14-2007, 02:49 PM
jgore jgore is offline
Junior Member
 
Posts: 8
Angry iSync connector retrieving multiple contact ghosts instead of single current entry

I have a nice clean Contacts folder in Zimbra. I'm trying to sync it with Address Book, using Zimbra Apple iSync Connector 5.0.1743.

I delete all entries in Address Book. I tell iSync Connector to sync, Contacts folder only, Manually. I tried both with Reset Sync Data and without, with identical results. Here is an example of the problem:

I have a contact in Zimbra, John Doe, with company ACME. In Address Book, I have three entries: John Doe, company ACME, which contains nothing but the Note; John Doe, company ACME-America, with all the fields populated, but some information out of date; and John Doe, company ACME Enterprises, also all empty except the Note.

At some point in my life, I had that person listed under ACME, ACME-America, and ACME Enterprises. But never at the same time, and not now in Zimbra. I confirmed that by exporting the csv from Zimbra, and by querying mail_item table in mysql. There is only one entry.

Where on Earth are the three entries in Address Book coming from???

This is just one example. Eyeballing it, about 1/3 of my 1100+ entries get duplicated or triplicated by the iSync.
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