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Originally Posted by john99 Hello,
a simple scenario could be the following:
The company receives an order via email on the standard email-
account (e.g. info@company.com). That email
will be either manually forwarded to "order entry" or, if the mail
is clearly "identifiable" as an order (e.g because the text string
"order" is found), or automatically forwarded to the person in
charge. This person writes an invoice, prints it out and the
"order entry system" generates a paper output, and a PDF. |
The forward based on some criteria could be a filter.
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Originally Posted by john99 Afterwards the "Order entry person " attaches this PDF with
drag and drop from the "Desktop" to the mail and writes for
example an additional note and attaches it as well to the mail. |
Well can't drag and drop the PDF from the desktop but it's quite easy in Zimbra to add an attachment when composing a mail in Zimbra. Of course the notes can just be the body of the email.
Quote:
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Originally Posted by john99 It would be much better if that step(writing a note) could be
done directly in ZIMBRA (easier than opening an editor, saving
the document and attaching it to the mail)!
Because it could happen, that a mail is routed to different
persons, the person which added the "attachement/note"
and the date should be recognizeable.
I am exited to hear if that killer feature could be soon
integrated. For such a cool feature we would even pay,
(if you are going to support it in feature releases).
John |
The date/time and FROM is stamped on all outgoing mail. So I think al your cases are for the most part covered. Let me know if you've got any additional questions.