Like many, I'm cautiously anxious and concerned for the future of my recently successful corporate migration.
In the best case scenario, Zimbra's excellent systems will replace Yahoo Mail (which sucks), Yahoo Groups (which sucks even worse) and the relevant people in Yahoo Support. By "sucks" here I mean specifically that the systems are awkward (and sometimes downright painful) to use, impose unreasonable and sometimes arbitrary restrictions on their users, and have in the past left a bad taste in the mouths of exactly the sort of IT Managers that up until now have been embracing Zimbra.
In my fears, some of the things that make Yahoo Mail and Groups suck will ooze their way into our Zimbra experience. My greatest fear is that they'll want to "unify" or "consolidate" support services, and these forums, the wiki and the bug database will be absorbed into the byzantine land of Yahoo support.
Disclaimer: "Yahoo!" has been represented in this post by the less grammatically unstable representation "Yahoo". The reader is welcome to yodel at their own discretion despite the lack of bang.
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