 Good Question
The status and cause of this is a good question. I could never find anything in log files or otherwise. After further review, it did only happen to one account, not two like I originally thought. As I stated, that account literally does have the emails in their sent items with all recipients now in their address book. So the email was definitely sent through Zimbra. The individual DOES NOT use a Zimbra connectors, the indivudal uses a Mac, not a Windows PC, I could not find anything running on the Mac which was unusual, the user had a secured password, and I have not seen anymore instances of emails being sent. There has not been anymore problems.
However, I was concerned enough with the incident that I ended up opening a Zimbra support ticket for assistance. I received one reply from a Zimbra employee asking for log files and more information, to which I responded; however, I have not heard back from Zimbra since then, and I have even followed-up a few times.
Right now I am mostly concerned if this is going to cost me a support ticket being I opened a support ticket through Zimbra for assistance. I say this because, I have not received any support. I would be paying for something that didn't happen.  |