 Having the same problem but different errors
I'm also getting the installer interrupted error when I attempt to install the ZCS Outlook Connector.
I'm running Windows XP SP2 and Outlook 2007.
I tried replacing the content of my
C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\Mapisvc.inf
with the the file posted in the forum from 08-15-07, but still no go.
I'll post the contents of my log here.
=== Logging started: 8/27/2007 15:21:26 ===
Action 15:21:26: INSTALL.
Action start 15:21:26: INSTALL.
Action 15:21:26: FindRelatedProducts. Searching for related applications
Action start 15:21:26: FindRelatedProducts.
Action ended 15:21:26: FindRelatedProducts. Return value 1.
Action 15:21:26: ValidateProductID.
Action start 15:21:26: ValidateProductID.
Action ended 15:21:26: ValidateProductID. Return value 1.
Action 15:21:26: DIRCA_TARGETDIR.
Action start 15:21:26: DIRCA_TARGETDIR.
Action ended 15:21:26: DIRCA_TARGETDIR. Return value 1.
Action 15:21:26: CostInitialize. Computing space requirements
Action start 15:21:26: CostInitialize.
Action ended 15:21:26: CostInitialize. Return value 1.
Action 15:21:26: FileCost. Computing space requirements
Action start 15:21:26: FileCost.
Action ended 15:21:26: FileCost. Return value 1.
Action 15:21:26: IsolateComponents.
Action start 15:21:26: IsolateComponents.
Action ended 15:21:26: IsolateComponents. Return value 0.
Action 15:21:26: CostFinalize. Computing space requirements
Action start 15:21:26: CostFinalize.
Action ended 15:21:26: CostFinalize. Return value 1.
Action 15:21:26: WelcomeForm.
Action start 15:21:26: WelcomeForm.
Info 2898. VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783 400, MS Sans Serif, 0
Info 2898. VSI_MS_Sans_Serif16.0_1_0, MS Sans Serif, 0
Action 15:21:26: WelcomeForm. Dialog created
Action 15:21:28: LicenseAgreementForm. Dialog created
Action 15:21:31: ConfirmInstallForm. Dialog created
Action ended 15:21:32: WelcomeForm. Return value 1.
Action 15:21:32: ProgressForm.
Action start 15:21:32: ProgressForm.
Action 15:21:32: ProgressForm. Dialog created
Action ended 15:21:32: ProgressForm. Return value 1.
Action 15:21:32: MigrateFeatureStates. Migrating feature states from related applications
Action start 15:21:32: MigrateFeatureStates.
Action ended 15:21:32: MigrateFeatureStates. Return value 0.
Action 15:21:32: ExecuteAction.
Action start 15:21:32: ExecuteAction.
Action 15:21:32: INSTALL.
Action start 15:21:32: INSTALL.
Action 15:21:32: DetectOutlookVersionCA.
Action start 15:21:32: DetectOutlookVersionCA.
CA LOG: Entering CheckOLInstalled.
CA LOG: Entering GetOutlookVersion.
CA LOG: OUTLOOK_APPLICATION_VERSION_KEY - Outlook.Application.12.
CA LOG: Outlook Major Version = 12l.
CA LOG: Failed to get outlook minor version, continuing with major version only.
CA LOG: Leaving GetOutlookVersion.
CA LOG: UILevel = 5
CA LOG: Leaving CheckOLInstalled.
Action ended 15:21:32: DetectOutlookVersionCA. Return value 1.
Action 15:21:32: DisableMeetingRegenerationKeyCA.
Action start 15:21:32: DisableMeetingRegenerationKeyCA.
CA LOG: Entering AddOLMeetingRegenerationKey.
CA LOG: Leaving AddOLMeetingRegenerationKey
Action ended 15:21:32: DisableMeetingRegenerationKeyCA. Return value 1.
Action 15:21:32: AppSearch. Searching for installed applications
Action start 15:21:32: AppSearch.
Action ended 15:21:32: AppSearch. Return value 0.
Action 15:21:32: LaunchConditions. Evaluating launch conditions
Action start 15:21:32: LaunchConditions.
Action ended 15:21:32: LaunchConditions. Return value 0.
Action 15:21:32: InstallCA.
Action start 15:21:32: InstallCA.
CA LOG: Entering InstallCA.
CA LOG: UILevel = 5
CA LOG: Entering GetMAPISvcPath.
CA LOG: mapistub.dll path - C:\WINDOWS\system32\mapistub.dll.
CA LOG: Got path for mapisvc using MSIComponentID
CA LOG: mapisvc.inf full path - C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\MSMAPI32.DLL.
CA LOG: mapisvc.inf path - C:\Program Files\Common Files\SYSTEM\MSMAPI\1033.
CA LOG: Leaving GetMAPISvcPath.
CA LOG: Leaving InstallCA.
Action ended 15:21:32: InstallCA. Return value 1.
Action 15:21:32: FindRelatedProducts. Searching for related applications
Action start 15:21:32: FindRelatedProducts.
Action ended 15:21:32: FindRelatedProducts. Return value 0.
Action 15:21:32: ValidateProductID.
Action start 15:21:32: ValidateProductID.
Action ended 15:21:32: ValidateProductID. Return value 1.
Action 15:21:32: CostInitialize. Computing space requirements
Action start 15:21:32: CostInitialize.
Action ended 15:21:32: CostInitialize. Return value 1.
Action 15:21:32: FileCost. Computing space requirements
Action start 15:21:32: FileCost.
Action ended 15:21:32: FileCost. Return value 1.
Action 15:21:32: CostFinalize. Computing space requirements
Action start 15:21:32: CostFinalize.
Action ended 15:21:32: CostFinalize. Return value 1.
Action 15:21:32: MigrateFeatureStates. Migrating feature states from related applications
Action start 15:21:32: MigrateFeatureStates.
Action ended 15:21:32: MigrateFeatureStates. Return value 0.
Action 15:21:32: InstallValidate. Validating install
Action start 15:21:32: InstallValidate.
Action ended 15:21:32: InstallValidate. Return value 1.
Action 15:21:32: InstallInitialize.
Action start 15:21:32: InstallInitialize.
Action ended 15:21:37: InstallInitialize. Return value 1.
Action 15:21:37: RemoveExistingProducts. Removing applications
Action start 15:21:37: RemoveExistingProducts.
Action ended 15:21:37: RemoveExistingProducts. Return value 1.
Action 15:21:37: ProcessComponents. Updating component registration
Action start 15:21:37: ProcessComponents.
Action 15:21:37: GenerateScript. Generating script operations for action:
GenerateScript: Updating component registration
Action ended 15:21:37: ProcessComponents. Return value 1.
Action 15:21:37: UnpublishFeatures. Unpublishing Product Features
Action start 15:21:37: UnpublishFeatures.
Action ended 15:21:37: UnpublishFeatures. Return value 1.
Action 15:21:37: RemoveFiles. Removing files
Action start 15:21:37: RemoveFiles.
Action ended 15:21:37: RemoveFiles. Return value 0.
Action 15:21:37: InstallFiles. Copying new files
Action start 15:21:37: InstallFiles.
InstallFiles: File: Copying new files, Directory: , Size:
Action ended 15:21:37: InstallFiles. Return value 1.
Action 15:21:37: WriteRegistryValues. Writing system registry values
Action start 15:21:37: WriteRegistryValues.
WriteRegistryValues: Key: Writing system registry values, Name: , Value:
Action ended 15:21:37: WriteRegistryValues. Return value 1.
Action 15:21:37: RegisterUser. Registering user
Action start 15:21:37: RegisterUser.
Action ended 15:21:37: RegisterUser. Return value 1.
Action 15:21:37: RegisterProduct. Registering product
Action start 15:21:37: RegisterProduct.
RegisterProduct: Registering product
Action ended 15:21:37: RegisterProduct. Return value 1.
Action 15:21:37: PublishFeatures. Publishing Product Features
Action start 15:21:37: PublishFeatures.
PublishFeatures: Feature: Publishing Product Features
Action ended 15:21:37: PublishFeatures. Return value 1.
Action 15:21:37: PublishProduct. Publishing product information
Action start 15:21:37: PublishProduct.
PublishProduct:
Action ended 15:21:37: PublishProduct. Return value 1.
Action 15:21:37: InstallFinalize.
Action start 15:21:37: InstallFinalize.
Action 15:21:37: ProcessComponents. Updating component registration
1: {0D68A6C9-BCF3-451E-8C26-3CC9CB73D0DE} 2: {7FD002D0-524F-B594-0A72-E26EA8586785} 3: C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\LSMSXP32.dll
Action 15:21:37: InstallFiles. Copying new files
InstallFiles: File: LSMSXP32.dll, Directory: C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\, Size: 430080
InstallFiles: File: LSLIB32.dll, Directory: C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\, Size: 1613824
InstallFiles: File: LSMSABP32.dll, Directory: C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\, Size: 245760
InstallFiles: File: LSMSCFG32.dll, Directory: C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\, Size: 385024
InstallFiles: File: LSMSSP32.dll, Directory: C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\, Size: 1642496
InstallFiles: File: LSMSUTIL32.dll, Directory: C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\, Size: 778240
InstallFiles: File: LSMIME32.dll, Directory: C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\, Size: 638976
InstallFiles: File: SharingAddin.dll, Directory: C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\, Size: 1085440
InstallFiles: File: ZCOLogCtl.exe, Directory: C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\, Size: 1576960
Action 15:21:37: WriteRegistryValues. Writing system registry values
WriteRegistryValues: Key: \Software\Zimbra, Name: ZimbraServerName, Value:
WriteRegistryValues: Key: \Software\Zimbra, Name: ZimbraServerPort, Value: #80
WriteRegistryValues: Key: \Software\Zimbra, Name: ZimbraConnectionMethod, Value: #0
WriteRegistryValues: Key: \Software\Zimbra, Name: ZimbraZDBFolder, Value:
WriteRegistryValues: Key: \Software\Zimbra\Logging, Name: Enabled, Value: #0
WriteRegistryValues: Key: \Software\Zimbra\Logging, Name: FileName, Value: C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\zco.log
WriteRegistryValues: Key: \Software\Zimbra\Logging, Name: MaxMB, Value: #10
WriteRegistryValues: Key: \Software\Zimbra\Connection, Name: ConnectTimeout, Value: #60000
WriteRegistryValues: Key: \Software\Zimbra\Connection, Name: SendTimeout, Value: #60000
WriteRegistryValues: Key: \Software\Zimbra\Connection, Name: ReceiveTimeout, Value: #60000
WriteRegistryValues: Key: \Software\Zimbra\Connection, Name: OptionReceiveTimeout, Value: #60000
Action 15:21:37: RegisterProduct. Registering product
RegisterProduct: {0D68A6C9-BCF3-451E-8C26-3CC9CB73D0DE}
Action 15:21:38: PublishFeatures. Publishing Product Features
PublishFeatures: Feature: ZimbraMAPIProvider
Action 15:21:38: PublishProduct. Publishing product information
1: zimbra.ico
1: {0D68A6C9-BCF3-451E-8C26-3CC9CB73D0DE}
Action 15:21:38: RollbackCleanup. Removing backup files
Action ended 15:21:38: InstallFinalize. Return value 1.
Action 15:21:38: CreateINFEntriesCA.
Action start 15:21:38: CreateINFEntriesCA.
CA LOG: Entering CreateINFEntries.
CA LOG: TARGETDIR - C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\.
CA LOG: Directory count = 1.
CA LOG: Directory - C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\\..\1033\Mapisvc.inf.
CA LOG: Entering WriteToInf.
CA LOG: Leaving WriteToInf.
CA LOG: Leaving CreateINFEntries.
Action ended 15:21:38: CreateINFEntriesCA. Return value 1.
Action 15:21:38: CopyZimbraDLLCA.
Action start 15:21:38: CopyZimbraDLLCA.
CA LOG: Entering CopyZimbraFiles.
CA LOG: TARGETDIR - C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\.
CA LOG: Parent directory - C:\Program Files\Common Files\SYSTEM\MSMAPI\.
CA LOG: Directory count = 1.
CA LOG: Entering GetOutlookVersion.
CA LOG: OUTLOOK_APPLICATION_VERSION_KEY - Outlook.Application.12.
CA LOG: Outlook Major Version = 12l.
CA LOG: Failed to get outlook minor version, continuing with major version only.
CA LOG: Leaving GetOutlookVersion.
CA LOG: Outlook 2007 is installed. Changing target directories to system directory.
CA LOG: Leaving CopyZimbraFiles.
Action ended 15:21:38: CopyZimbraDLLCA. Return value 1.
Action 15:21:38: CreateDefaultProfileCA.
Action start 15:21:38: CreateDefaultProfileCA.
CA LOG: Entering CreateDefaultProfile.
CA LOG: AccountName - Zimbra.
CA LOG: ZimbraServerPort = 80l.
CA LOG: ZimbraConnectionMethod = 0l.
CA LOG: ZimbraServerName = .
CA LOG: Entering CreateZimbraProfile.
CA LOG: Opened existingregistry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Messaging Subsystem\MSMapiApps.
CA LOG: Registry msiexec.exe does not exist, creating new.
CA LOG: Profile Zimbra does not exist.
CA LOG: Using profile name Zimbra.
CA LOG: Failed to configure message service, hr = 0x80040605.
CA LOG: Leaving CreateZimbraProfile.
CA LOG: Failed to create Zimbra profile, hr = 0x80040605.
CA LOG: Leaving CreateDefaultProfile.
Action ended 15:21:39: CreateDefaultProfileCA. Return value 3.
Action ended 15:21:39: INSTALL. Return value 3.
Action ended 15:21:39: ExecuteAction. Return value 3.
Action 15:21:39: FatalErrorForm.
Action start 15:21:39: FatalErrorForm.
Action 15:21:39: FatalErrorForm. Dialog created
Action ended 15:21:40: FatalErrorForm. Return value 1.
Action ended 15:21:40: INSTALL. Return value 3.
=== Logging stopped: 8/27/2007 15:21:40 ===
MSI (c) (A0:7C) [15:21:40:656]: Product: ZCS Connector for Outlook -- Installation failed.
The Zimbra profile is not being created. Any help would be greatly apprecated. We are in the middle of a rollout of ZCS and we have a few users that need to use outlook.
we're running:
4.5.6_GA_1044.MACOSXx86. July 6, 2007
Thanks much.
Daniel  |