ok, i've just sat down and examined his client.
his outlook client locks up after opening every mail, every single one. sometimes the mail opens, sometimes it doesnt. trying to open an email on the imap server causes the outlook client to behave *very* erratically.
he gets "timeout trying to connect to mail.domain.com" (the zimbra server) constantly, whether the timeout is set to 10 seconds or 3 minutes. Though port 143 (which he is using) responds very quickly -- manually. |