Hello, I'm having the exact same problem. I am using Win XP, with the latest OlkConnector from our download console. I have tried this with multiple users on this machine (all admin accounts). They all fail. I ran the command line msiexec command from Run:
msiexec /i "C:\Documents and Settings\MyUser\Desktop\jv\zcon.msi" /Lime C:\dell\logfile.txt
My log output is below. Any suggestions?
-Jeff
=== Logging started: 8/15/2007 9:25:42 ===
Action start 9:25:42: INSTALL.
Action start 9:25:42: FindRelatedProducts.
Action ended 9:25:42: FindRelatedProducts. Return value 1.
Action start 9:25:42: ValidateProductID.
Action ended 9:25:42: ValidateProductID. Return value 1.
Action start 9:25:42: DIRCA_TARGETDIR.
Action ended 9:25:42: DIRCA_TARGETDIR. Return value 1.
Action start 9:25:42: CostInitialize.
Action ended 9:25:42: CostInitialize. Return value 1.
Action start 9:25:42: FileCost.
Action ended 9:25:42: FileCost. Return value 1.
Action start 9:25:42: IsolateComponents.
Action ended 9:25:42: IsolateComponents. Return value 0.
Action start 9:25:42: CostFinalize.
Action ended 9:25:42: CostFinalize. Return value 1.
Action start 9:25:42: WelcomeForm.
Info 2898. VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783 400, MS Sans Serif, 0
Info 2898. VSI_MS_Sans_Serif16.0_1_0, MS Sans Serif, 0
Action ended 9:25:47: WelcomeForm. Return value 1.
Action start 9:25:47: ProgressForm.
Action ended 9:25:47: ProgressForm. Return value 1.
Action start 9:25:47: MigrateFeatureStates.
Action ended 9:25:47: MigrateFeatureStates. Return value 0.
Action start 9:25:47: ExecuteAction.
Action start 9:25:47: INSTALL.
Action start 9:25:47: DetectOutlookVersionCA.
CA LOG: Entering CheckOLInstalled.
CA LOG: Entering GetOutlookVersion.
CA LOG: OUTLOOK_APPLICATION_VERSION_KEY - Outlook.Application.11.
CA LOG: Outlook Major Version = 11l.
CA LOG: Failed to get outlook minor version, continuing with major version only.
CA LOG: Leaving GetOutlookVersion.
CA LOG: UILevel = 5
CA LOG: Leaving CheckOLInstalled.
Action ended 9:25:48: DetectOutlookVersionCA. Return value 1.
Action start 9:25:48: DisableMeetingRegenerationKeyCA.
CA LOG: Entering AddOLMeetingRegenerationKey.
CA LOG: Leaving AddOLMeetingRegenerationKey
Action ended 9:25:48: DisableMeetingRegenerationKeyCA. Return value 1.
Action start 9:25:48: AppSearch.
Action ended 9:25:48: AppSearch. Return value 0.
Action start 9:25:48: LaunchConditions.
Action ended 9:25:48: LaunchConditions. Return value 0.
Action start 9:25:48: InstallCA.
CA LOG: Entering InstallCA.
CA LOG: UILevel = 5
CA LOG: Entering GetMAPISvcPath.
CA LOG: mapistub.dll path - C:\WINDOWS\system32\mapistub.dll.
CA LOG: Got path for mapisvc using MSIComponentID
CA LOG: mapisvc.inf full path - C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\MSMAPI32.DLL.
CA LOG: mapisvc.inf path - C:\Program Files\Common Files\SYSTEM\MSMAPI\1033.
CA LOG: Leaving GetMAPISvcPath.
CA LOG: Leaving InstallCA.
Action ended 9:25:48: InstallCA. Return value 1.
Action start 9:25:48: FindRelatedProducts.
Action ended 9:25:48: FindRelatedProducts. Return value 0.
Action start 9:25:48: ValidateProductID.
Action ended 9:25:48: ValidateProductID. Return value 1.
Action start 9:25:48: CostInitialize.
Action ended 9:25:48: CostInitialize. Return value 1.
Action start 9:25:48: FileCost.
Action ended 9:25:48: FileCost. Return value 1.
Action start 9:25:48: CostFinalize.
Action ended 9:25:48: CostFinalize. Return value 1.
Action start 9:25:48: MigrateFeatureStates.
Action ended 9:25:48: MigrateFeatureStates. Return value 0.
Action start 9:25:48: InstallValidate.
Action ended 9:25:48: InstallValidate. Return value 1.
Action start 9:25:48: InstallInitialize.
Action ended 9:25:53: InstallInitialize. Return value 1.
Action start 9:25:53: RemoveExistingProducts.
Action ended 9:25:53: RemoveExistingProducts. Return value 1.
Action start 9:25:53: ProcessComponents.
Action ended 9:25:53: ProcessComponents. Return value 1.
Action start 9:25:53: UnpublishFeatures.
Action ended 9:25:53: UnpublishFeatures. Return value 1.
Action start 9:25:53: RemoveFiles.
Action ended 9:25:53: RemoveFiles. Return value 0.
Action start 9:25:53: InstallFiles.
Action ended 9:25:53: InstallFiles. Return value 1.
Action start 9:25:53: WriteRegistryValues.
Action ended 9:25:53: WriteRegistryValues. Return value 1.
Action start 9:25:53: RegisterUser.
Action ended 9:25:53: RegisterUser. Return value 1.
Action start 9:25:53: RegisterProduct.
Action ended 9:25:53: RegisterProduct. Return value 1.
Action start 9:25:53: PublishFeatures.
Action ended 9:25:53: PublishFeatures. Return value 1.
Action start 9:25:53: PublishProduct.
Action ended 9:25:53: PublishProduct. Return value 1.
Action start 9:25:53: InstallFinalize.
Action ended 9:25:53: InstallFinalize. Return value 1.
Action start 9:25:53: CreateINFEntriesCA.
CA LOG: Entering CreateINFEntries.
CA LOG: TARGETDIR - C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\.
CA LOG: Directory count = 3.
CA LOG: Directory - C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\\..\1033\Mapisvc.inf.
CA LOG: Entering WriteToInf.
CA LOG: Leaving WriteToInf.
CA LOG: Leaving CreateINFEntries.
Action ended 9:25:54: CreateINFEntriesCA. Return value 1.
Action start 9:25:54: CopyZimbraDLLCA.
CA LOG: Entering CopyZimbraFiles.
CA LOG: TARGETDIR - C:\Program Files\Common Files\SYSTEM\MSMAPI\1033\.
CA LOG: Parent directory - C:\Program Files\Common Files\SYSTEM\MSMAPI\.
CA LOG: Directory count = 3.
CA LOG: Entering GetOutlookVersion.
CA LOG: OUTLOOK_APPLICATION_VERSION_KEY - Outlook.Application.11.
CA LOG: Outlook Major Version = 11l.
CA LOG: Failed to get outlook minor version, continuing with major version only.
CA LOG: Leaving GetOutlookVersion.
CA LOG: Leaving CopyZimbraFiles.
Action ended 9:25:54: CopyZimbraDLLCA. Return value 1.
Action start 9:25:54: CreateDefaultProfileCA.
CA LOG: Entering CreateDefaultProfile.
CA LOG: AccountName - Zimbra.
CA LOG: ZimbraServerPort = 443l.
CA LOG: ZimbraConnectionMethod = 1l.
CA LOG: ZimbraServerName = mail.laika.com.
CA LOG: Entering CreateZimbraProfile.
CA LOG: Opened existingregistry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Messaging Subsystem\MSMapiApps.
CA LOG: Registry msiexec.exe does not exist, creating new.
CA LOG: Profile Zimbra does not exist.
CA LOG: Using profile name Zimbra.
CA LOG: Failed to create message service CONTAB, hr = 0x8004010f.
CA LOG: Leaving CreateZimbraProfile.
CA LOG: Failed to create Zimbra profile, hr = 0x8004010f.
CA LOG: Leaving CreateDefaultProfile.
Action ended 9:25:54: CreateDefaultProfileCA. Return value 3.
Action ended 9:25:54: INSTALL. Return value 3.
Action ended 9:25:54: ExecuteAction. Return value 3.
Action start 9:25:54: FatalErrorForm.
Action ended 9:25:55: FatalErrorForm. Return value 1.
Action ended 9:25:55: INSTALL. Return value 3.
=== Logging stopped: 8/15/2007 9:25:55 ===
MSI (c) (D4:E0) [09:25:55:695]: Product: ZCS Connector for Outlook -- Installation failed.  |