Hello all,
We have an e-mail account for our support team and I want to use the away message to let customers know that their e-mail has made it into our mail system.
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Try setting zimbraPrefOutOfOfficeCacheDuration to 0 on the account.
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If I use the suggestion above will that allow a mail loop to happen?
If I set zimbraPrefOutOfOfficeCacheDuration to 1, does that mean 1 day?
I used "zmprov ga" to check our support email account and did not see the zimbraPrefOutOfOfficeCacheDuration attribute. Is it supposed to be there? I am using version 4.5.6.