[jchurchill]

Hi Bill,

Thanks for the welcome. I installed zcs-4.5.6_GA_1044 which I believe is the latest version. As far as I know only one user is affected. I haven't heard any complaints from anyone else. That might change if someone else notices that they're not receiving mail. I have a feeling that it's only this user.

Originally mail was stored on the local machine in a PST file. I used outlooks IMAP connector to transfer all of his local mail to the server. I have reindexed the users mailbox through the web admin interface with no luck.

The problem I'm having isn't with the mail I transferred it's with new messages. As of today the user is not showing any new mail, but I can see messages have been delivered to him in the logs. If I search for one of messages that I see in the log it will show up in the search results.

I'm seeing a few error messages in the logs, but from what I've read they are related to LDAP and aren't really a problem:
Aug 1 11:30:25 mail slapd[17940]: <= bdb_equality_candidates: (zimbraCalResType) index_param failed (18)
Aug 1 11:30:25 mail slapd[17940]: <= bdb_equality_candidates: (zimbraAccountStatus) index_param failed (18)
Aug 1 11:30:25 mail slapd[17940]: <= bdb_equality_candidates: (zimbraAccountStatus) index_param failed (18)


I do see some broken pipe messages in /opt/zimbra/log/mailbox.log:
java.net.SocketException: Broken pipe
at java.net.SocketOutputStream.socketWrite0(Native Method)
at java.net.SocketOutputStream.socketWrite(SocketOutp utStream.java:92)
at java.net.SocketOutputStream.write(SocketOutputStre am.java:136)
at com.sun.net.ssl.internal.ssl.OutputRecord.writeBuf fer(OutputRecord.java:283)
at com.sun.net.ssl.internal.ssl.OutputRecord.write(Ou tputRecord.java:272)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.writeRe cord(SSLSocketImpl.java:666)
at com.sun.net.ssl.internal.ssl.AppOutputStream.write (AppOutputStream.java:59)
at java.io.BufferedOutputStream.flushBuffer(BufferedO utputStream.java:65)
at java.io.BufferedOutputStream.flush(BufferedOutputS tream.java:123)
at com.zimbra.cs.imap.ImapHandler.sendLine(ImapHandle r.java:2102)
at com.zimbra.cs.imap.ImapHandler.sendResponse(ImapHa ndler.java:2092)
at com.zimbra.cs.imap.ImapHandler.sendOK(ImapHandler. java:2077)
at com.zimbra.cs.imap.ImapHandler.doLOGOUT(ImapHandle r.java:715)
at com.zimbra.cs.imap.ImapHandler.executeRequest(Imap Handler.java:446)
at com.zimbra.cs.imap.ImapHandler.processCommand(Imap Handler.java:246)
at com.zimbra.cs.tcpserver.ProtocolHandler.processCon nection(ProtocolHandler.java:231)
at com.zimbra.cs.tcpserver.ProtocolHandler.run(Protoc olHandler.java:198)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Wo rker.run(Unknown Source)
at java.lang.Thread.run(Thread.java:595)

Any other ideas or logs I should look at?