[michaelb]

mmorse,

Thanks for your reply.

I am aware of how to reset manually. As the original post explains, this account is not being reset back in to an active state after the 1hr timer.

There is no indication that it is even being attampted.

I have checked the logs, and there was a period of approx 12hrs or so where there was no login attempts on this account.

All the users are encouraged to use the web client as we are making extenisve use of the calendar.

Any ideas on where/what to check to see if Zimbra is even attempting to unlock the account?

Regards,
Michael.